Don't know how to change online privacy settings

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

For you to manage it you can simply sign in to https://account.xbox.com/settings.

If the system detects that your account is a child account you will be redirected to a support site and if not you will be able to change it successfully.

You don't have to worry if it was able to detect that you are a child account. I know just the right thing to do. Just let me know what you will see.

Hello @TrashPanda_953!

You can change your online privacy settings following the steps mentioned here and set it to allow.

I hope that this helps you out!

Hi,

We understand that you are having a hard time to change the privacy settings of your child's account. Here is a

link on how to change an Xbox One online safety and privacy settings for parents and children.

Don't forget to let us know how it turns out.

Belatedly, on the 360, the message is this:

Premium content is blocked for this profile.

To change your privacy and online settings, go to settings, privacy.

I don't know how or why this block is in place, and going to settings, privacy, there doesn't seem to be a useful option there to fix it.

Hey Patyahun,

Have you gone to Xbox.com and look over the account's privacy settings?

Since you don't have an Xbox, you may change privacy settings on Xbox.com for your Xbox account. Follow this link to see instructions on how to access your privacy settings online:

• https://privacy.microsoft.com/xbox-one-privacy-and-online-safety

Let us know if you can change those settings or if everything is set to allowed.