Dont allow to download a gold game- ask for a credit card

Discus and support Dont allow to download a gold game- ask for a credit card in XBoX Games and Apps to solve the problem; Hello, I have gold signature! xbox ask for a credit card before downloading a free game from gold, supposed to be free. Can anyone help me please?... Discussion in 'XBoX Games and Apps' started by miqueles-5C27E141-50D6-4478-B125-A5D00672AE6E, Dec 21, 2015.

  1. miqueles-5C27E141-50D6-4478-B125-A5D00672AE6E
    miqueles-5C27E141-50D6-4478-B125-A5D00672AE6E Guest

    Dont allow to download a gold game- ask for a credit card


    Hello,

    I have gold signature!

    xbox ask for a credit card before downloading a free game from gold, supposed to be free.

    Can anyone help me please?

    thank you in advance!

    :)
     
    miqueles-5C27E141-50D6-4478-B125-A5D00672AE6E, Dec 21, 2015
    #1
  2. sodrix
    sodrix Guest
    Credit account for download Gold games?

    Why do I need to enter payment information for download a game with my gold account?

    I have 12 months of gold and they ask me for card to download Monkey Island 2 to my xbox one.

    Other games do not ask me a credit card number but Monkey Island 2 yes
     
    sodrix, Dec 21, 2015
    #2
  3. Aventus Maximus
    Aventus Maximus Guest
    Can't download Guacamelee!

    it asks for a credit card number when i try to download it, a free game? creditcard? i dont have a visa or mastercard, now what ?
     
    Aventus Maximus, Dec 21, 2015
    #3
  4. ISirProdigy007
    ISirProdigy007 Guest

    Dont allow to download a gold game- ask for a credit card

    Hi,

    It willn't charge you, add an credit/debt card to download the game. try purchasing the game at xbox.com I believe you don't need a credit card added to download the game.

    Happy Gaming!
     
    ISirProdigy007, Dec 21, 2015
    #4
  5. Eggnogga
    Eggnogga Guest
    ^^ I think it's the opposite. If you try to "buy" it from the website, it requires a payment option to do so... if you try to "buy" it from your Xbox, it shouldn't ask you for a payment option.

    Also... you could add a CC, download the game, and then remove payment option.
     
    Eggnogga, Dec 22, 2015
    #5
  6. ISirProdigy007
    ISirProdigy007 Guest
    ISirProdigy007, Dec 22, 2015
    #6
  7. maxen
    maxen Guest
    Hello Miqueles,

    If this is an Xbox 360 game and you are downloading from
    http://marketplace.xbox.com    , you will need either a debit/credit card or PayPal account on file in order to process the transaction. However, if you use an Xbox 360 you should not be asked for these details.

    For Xbox One games from Xbox One Games | Xbox, you should not be asked for credit/debit card either.

    Let us know how you get on.
     
    maxen, Dec 22, 2015
    #7
  8. ISirProdigy007
    ISirProdigy007 Guest

    Dont allow to download a gold game- ask for a credit card

    Maxen13,

    thanks for the clarification.
     
    ISirProdigy007, Dec 22, 2015
    #8
  9. miqueles-5C27E141-50D6-4478-B125-A5D00672AE6E
    miqueles-5C27E141-50D6-4478-B125-A5D00672AE6E Guest
    Hello guys,

    thanks for all support and help, the game is for Xbox one (Thief).

    I know, I can add a visa card, but I dont enjoy adding my visa card in xbox and I shouldnt be forced to do it to download a free game.

    Thank you all!
     
    miqueles-5C27E141-50D6-4478-B125-A5D00672AE6E, Dec 22, 2015
    #9
  10. Lukey2650
    Lukey2650 Guest
    I'm also having problems claiming Thief. Every other December Games With Gold game have worked fine, but with Thief, i keep getting asked for a credit card and i don't have one. I've tried claiming on the website and i've tried claiming on my Xbox One,
    both ask me for one.
     
    Lukey2650, Dec 25, 2015
    #10
  11. MambroMedia
    MambroMedia Guest
    One workaround for my "kid" accounts with Live Gold... add a Visa "gift card" that has already been used up. The process seems to check if the Visa numbers and expiration are valid, but did not give an error when trying to charge $0 against it.
     
    MambroMedia, Nov 1, 2018
    #11
  12. Lukey2650 Win User

    Dont allow to download a gold game- ask for a credit card

    I'm also having problems claiming Thief. Every other December Games With Gold game have worked fine, but with Thief, i keep getting asked for a credit card and i don't have one. I've tried claiming on the website and i've tried claiming on my Xbox One,
    both ask me for one.
  13. miqueles-5C27E141-50 Win User

    Dont allow to download a gold game- ask for a credit card

    Hello guys,

    thanks for all support and help, the game is for Xbox one (Thief).

    I know, I can add a visa card, but I dont enjoy adding my visa card in xbox and I shouldnt be forced to do it to download a free game.

    Thank you all!
  14. ISirProdigy007 Win User

    Dont allow to download a gold game- ask for a credit card

    Maxen13,

    thanks for the clarification.
  15. Eggnogga Win User

    Dont allow to download a gold game- ask for a credit card

    ^^ I think it's the opposite. If you try to "buy" it from the website, it requires a payment option to do so... if you try to "buy" it from your Xbox, it shouldn't ask you for a payment option.

    Also... you could add a CC, download the game, and then remove payment option.
  16. maxen Win User

    Dont allow to download a gold game- ask for a credit card

    Hello Miqueles,

    If this is an Xbox 360 game and you are downloading from
    http://marketplace.xbox.com    , you will need either a debit/credit card or PayPal account on file in order to process the transaction. However, if you use an Xbox 360 you should not be asked for these details.

    For Xbox One games from http://store.xbox.com, you should not be asked for credit/debit card either.

    Let us know how you get on.
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Dont allow to download a gold game- ask for a credit card

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