Dolby Vision Broken After Recent Update, Help!

/u/TheRealGredos · Nov 4, 2022

Hey all,

I was out of town this past week, and my Xbox auto updated on the 1st. Now whenever I try and play a game with dolby vision enabled the screen just appears with a green filter over it. As recently as last week, I was using Dolby Vision just fine.

Please advise on how I can try and get this issue fixed, thanks!

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XBF Crystal P

Hi there Tyler,

Thanks for reaching out. Great Question. I was able to find some information in regards to Dolby Vision on Xbox One. I recommend checking out this article:

Dolby Vision for Xbox One – 1810 System Update.

Hope this helps.

Slder9150

Thanks for the quick reply. Can you tell me if support for 4K HDR Dolby Vision for the Blu Ray player is a recent firmware update? The reason I ask is that all the info and reviews I have read say that the Blu Ray player only supports 4K UHD and not 4K
HDR Dolby Vision. Thanks again.

LogikCubed

I had the exact same problem which didn't start until today, and I use my Xbox Series X every day..

Starting today, running any game would show me a screen like the op showed.

I turned off Dolby Vision on my LG 55C2 like Jesse Mass suggested (THANK YOU!) and that completely fixed the problem.

With regards to Dolby Vision...

So it's either a TV update that went through (current software version 03.33.65) and changed something (but I didn't notice a recent update), or the Xbox changed something (though the last Xbox update was over a month ago).

So I turned off Dolby Vision in the Xbox's video settings and now everything works fine (except for no Dolby Vision).

XBF Crystal P

Hi there SorrowSeer,

Thanks for the update on the inquiry on the Dolby Vision. To start enjoying this feature today, you need a TV that supports
the latest version of Dolby Vision.

To setup this feature, first check if you have a compatible TV by going on your Xbox to the 4K TV Details page under Settings. You can also check the full list of supported TVs here.

Next enable Dolby Vision on your console by navigating to Settings -> Display and sound -> Video output -> Video modes -> Allow Dolby Vision.

Hope this helps.

NaZoooom

Hi JeremyLerant,

So far Dolby Vision is found in a lot of premium 4k TV’s and Dolby has only recently begun branching out into monitors. The only monitor that has been certified for Dolby Vision at the moment is the ASUS
ProArt PA32UCX. All monitors with HDR will more than likely fall under HDR10.

Hope this helps

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