Dolby Spatial Audio stuttering and cutting out while using a headset connected to the Elite...

Hi
My name is Rishabh, I hope you are doing great out there. I’m happy to help you with your question.

The Starfield Limited Edition headset is designed to support spatial audio and provide an immersive gaming experience, so if you're not getting spatial audio and the audio sounds like it's coming from the center of your head, there might be some settings or compatibility issues to address:

Driver Installation:
Make sure you have installed any necessary drivers or software provided by the headset manufacturer. Some headsets require specific drivers to enable spatial audio features.

Windows Sonic or Dolby Atmos for Headphones:
Spatial audio in Windows can be enabled through technologies like Windows Sonic for Headphones or Dolby Atmos for Headphones. You need to enable one of these spatial audio solutions to experience 3D audio. You can activate them by right-clicking the sound icon in the system tray, selecting "Spatial sound," and choosing either Windows Sonic or Dolby Atmos.

Game Compatibility:
Not all games support spatial audio, and some may require specific settings to be configured within the game itself. Make sure you're playing a game that supports spatial audio and check its settings to enable it if necessary.

Headset Compatibility:
While the Starfield Limited Edition headset is designed for spatial audio, it's possible that there could be compatibility issues with certain systems or setups. Check the manufacturer's website or support resources to ensure the headset is compatible with your specific setup.

Audio Output Settings:
Confirm that the audio output settings on your PC are correctly set to use the Starfield Limited Edition headset as the default audio device. Sometimes, incorrect settings can affect spatial audio performance.

I hope this helps! Let me know if you have any other questions.

Thanks and regards
Rishabh Sohal

Is your Headset connected to an xbox wireless adapter? Or do you have one from corsair?

Today I've tested the Xbox Wireless Headset on my Xbox One X with Dolby Atmos activated and had no problems in CoD: Warzone.

The headset I’m using is the RIG 700 wireless headset from Walmart. When I used it with Dolby atmos on my Xbox it worked fine. Now that I’ve move to PC it cuts out whenever I turn on spatial sounds in Warzone. I’ve turned spatial sounds on outside the game and I have no problems with the headset. I’m thinking it has something to do with that specific game.

I'm out of ideas. I will release this thread. Soon another advisor will help you out. I'. sorry for the inconvenience caused.

Regards

Hello , I'm Nilay and I'll be glad to answer your query today. I suspect wireless adapter is the reason for the issue. A firmware update can fix it. I'd suggest you visit https://answers.microsoft.com/en-us...os-audio/625ae2a4-6f6e-40e4-a75c-01849756c0d8 this link and check what others are saying there. Hope it helps. Good Luck Regards

the thread doesn't say Where to get the firmware update, and what the update is for. My controller is fully updated, is there somewhere to get an update for the adapter itself?

Hello JWells77,

I'm Nilay and I'll be glad to answer your query today.

I suspect wireless adapter is the reason for the issue. A firmware update can fix it.

I'd suggest you visit https://answers.microsoft.com/en-us...os-audio/625ae2a4-6f6e-40e4-a75c-01849756c0d8 this link and check what others are saying there. Hope it helps.

Good Luck
Regards