Dolby atmos still have issues equalizer settings reverting to default

Hello,

I have almost the same issue. I've bought Dolby Atmos for Headphones from Microsoft Store, connect my headset to controller and set audio output to Dolby Atmos in my Audio Settings page. But sometimes it is roll back to Windows Sonic! I've launch Dolby
Access app, check that in settings page selected Dolby Atmos For Headphones, close this app and get back to Audio Settings, change Windows Sonic to Dobly Atmos.

Hi, I hope you are well.

Please try the steps below.

The issue you are experiencing with Dolby Atmos and difficulty hearing in one ear, especially when playing games, appears to be a conflict between the game's audio settings and the Dolby Atmos app's audio settings. Dolby Atmos, being designed to provide an immersive sound experience with targeted sound channels, may not work well with your specific hearing needs or mono audio.

Solutions:

1. Disable Dolby Atmos:

Try disabling Dolby Atmos in-game or in the app's settings. If the game has mono audio options, enable them.

2. Configure the game's audio:

Adjust the game's audio settings so that the sound is not concentrated so much on one side or the other. This may involve adjusting the balance of the sound channels or disabling audio spatialization.

3. Use your operating system's audio amplifier:

Some operating systems have an audio amplifier feature that can help increase the volume of one channel without increasing the volume of another. Consult your operating system's documentation to find this feature.

4. Use an equalizer:

An equalizer can help adjust audio frequencies and improve sound clarity, especially if you have difficulty hearing certain frequencies.

Mo this is not the issue. No headsets are plugged in so there is no overide and the others are no go since the dolby atmos sound is only through hdmi. Also i stated there has not been a problem with my settings since atmos was released. This switch to
default aound settings only happened with the november update.

Yes, the dolby access app is installed, I can also verify that the insects demo works for me, turning on spatial sounds gave a clear difference (height speakers were bring used)

Then it seems that this is a game specific settings issue.

Go into the game settings and check if there is an option for enabling Dolby Atmos in the game itself.

If you still have issues with getting Atmos to work in a specific game, contact the support for that specific game (e.g. Ubisoft for Tombraider, and The Coalition for Gears).

Since the console itself properly outputs Atmos in the Insects Demo, there is nothing wrong with the console itself. Also the Dolby Atmos demo videos in the Dolby Atmos App work according to you.

So it's not a setting or a defect of the console, but an issue with the specific games you are playing.

My Xbox One X is connected to my receiver. When I try to setup Atmos in the audio settings Xbox One X says that my receiver, Denon AVR-4300H, does not have Atmos capability. I am only allowed to choose DTS for the bitstream sound output. Atmos works fine
with my Samsung 4K player so I know it is an Xbox One X issue.

The Dolby App does not give any error until I try to view the demo videos where it flashes, "you are not viewing this video on Dolby Atmos." It plays the demo video on DTS instead.

***UPDATE***

I finally got Dolby Atmos to work!!! Under "Settings, Display & Sound, Volume, Setup TV & AV Control, Audio" I had to change the default "Stereo" setting to "Surround Sound." The Xbox One X had to reboot to accept/change the setting. Once it rebooted Dolby
Atmos was working. It is interesting that the main control will be under the volume settings instead of audio output. You would think the system will be smart enough to activate surround sound when you are choosing Dolby Atmos to bitstream.

Hopefully this "difficult to find" change of setting will work for others who are having Dolby Atmos issues.