dolby app does not work, upmixing not working

Hi RomiDumitru,

*maybe* this "problem" is exactly how the Dolby Atmos App on Xbox One X works.

Dolby Atmos native content? perfect! Dolby Atmos playback.

No Dolby Atmos? the App upmix current audio track to Dolby Atmos (the headphones features works in this way).

I don't know if is intentional.

I had an issue 2 days ago with the "channel upmixer" setting in the Dolby App where it wasn't working. Uninstalled Dolby atmos, reboot console. Reinstall Dolby, all working.

Worth a try if you haven't already tried that. #longshot

Perfect! Thank you very much! Last question. Does the Dolby Atmos app for Xbox upscale/upmix all audio for headphones?

Dumb question, but you do have the channel upmixer enabled under the home theater section of the Dolby Access app, right.

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You can leave the setting ON. If you leave it ON this is what the feature does:

"this upmixer was made to be compatible with traditional channel-based and Dolby speaker systems. What the Dolby upmixer does is expands the audio of channel-based content (includes Native Streaming, 5.1, and 7.1 content) for playback through a Dolby Atmos system. This upmixer allows for a more spacious audio ambiance. Dolby states, “This new technology will process and upmix channel-based content to as many as 17 speaker locations at listener level and to 10 Dolby Atmos-enabled or overhead speakers.”"

Source: https://www.truaudio.com/news/2020/02/11/dolby-...

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