Doesn’t let me downloads msfs off the Xbox app on my pc

Hi thanks for the reply but what does this mean .

When I press play to download it shall I just leave it until something comes up on screen ?

It may take time to allocate space on your HD. You will get a splash screen with the downloading data when it starts

I can also confirm this worked for me on PC. I downloaded the XBOX app via the store.

Then, in store, clicked the three dots.

Then "downloads and updates" and sure enough there was an update for MSFS 2020 1.19.9.0. This was 507.0MB.

I then started MSFS 2020 which went to its own install manager and showed me the "Standard Content" mandatory update which was 108.12MB. The total download, however, was 3.19GB.

I then downloaded all available updates in content manager.

Once all this was complete I quit to desktop and restarted MSFS 2020 without issue.

I think it's VERY strange to need to install the XBOX app for any updates to show in the PC's Microsoft store!!

Over the past 6 hours I have spoken to technicians from MS Store, Windows and Xbox, who have systematically looked at my PC from within (shared). The bottom line is that this is a new issue, not seen before. An Xbox technician has now used another account to access MSFS and start to download the App. He will call me again in the morning to continue as it will run for a few hours etc. Fortunately the person uses MSFS and can assist to see if it can be resolved using my accounts.

Hi Buck,

I had this exact same issue. I downloaded the companion app (as you said) and then it all worked! After I started up MSFS it told me to sync my cloud data, I pressed continue and now suddenly the new Xbox app works again with my new Microsoft alias email! Definitely something Microsoft needs to fix, but in the meantime, I will need to contemplate how much of my life I wasted re-downloading MSFS... Thanks for your help!