Does clearing a cache in 2024 for a 360 resolve the error code 80151006

Hi Bryce, I’m Ryan.

Clearing the system cache shouldn’t create any issues as it simply only deletes temporary files (and this applies to other devices as well), so it’s worth a shot. This is the official support article in case you need it:
https://support.xbox.com/help/xbox-360/console/clear-system-cache

Also try another network like a mobile hotspot if possible as this has resolved similar Xbox 360 errors for others.

I’d also recommend removing and re-downloading your profile if possible - just be sure you remember your account email addresses and password as you’ll need to enter your credentials again: https://support.xbox.com/help/xbox-...ertag-and-profile/add-remove-profile-xbox-360

Keep in mind that the Xbox 360 Store and Marketplace will be officially retired from the end of July:

https://news.xbox.com/2023/08/17/xbox-360-store-will-close-july-2024/

https://support.xbox.com/help/xbox-360/store/xbox-360-marketplace-update

Here to help.

support.xbox.com/.../error-code-80151006 explains how to resolve the error.

Hey there, I haven't come across this particular error before and the support page doesn't offer you much of a solution other then 'Joining Xbox Live' which you are already:

support.xbox.com/.../error-code-80151006

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What I would suggest is first making sure your security proofs are up to date and verified by following this link and clicking 'Manage your security info' and sign-in:

support.xbox.com/.../add-security-proof

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After that delete your profile from the console (profile only), clear the system cache, restart the console and re-download your profile.

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Delete and re-download profile:
support.xbox.com/.../profile-move-delete

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Clear system cache:
support.xbox.com/.../clear-system-cache

Hi Julio,

Thanks for your post! To troubleshoot this, check out this article on the error code: Error Code 8C150009. Also, you may want to Clear the System Cache on your Xbox 360. This step should help resolve common issues on the console, here is how to do so:

How to Clear the Cache on Xbox 360.

Please let us know how this goes.

Hi Jesus,

In regards to this error code 80151006 we do have a link if you're having issues downloading your profile to the Xbox 360. Here is the link: https://support.xbox.com/en-US/xbox-360/xbox-live/error-code-80151006

If you could confirm that is the Xbox you're using and if you have done any troubleshooting?

Hope this helps.