does changing e-mail log in information on xbox live, keep your old games, progress, etc.?

Discus and support does changing e-mail log in information on xbox live, keep your old games, progress, etc.? in XBoX on Consoles to solve the problem; If I change the email log in for my xbox live account, do my games, gamer tag, etc. stay with me? or do I have to start over? My teen would like to... Discussion in 'XBoX on Consoles' started by WellBrush117440, Dec 31, 2015.

  1. does changing e-mail log in information on xbox live, keep your old games, progress, etc.?


    If I change the email log in for my xbox live account, do my games, gamer tag, etc. stay with me? or do I have to start over? My teen would like to change her log in from my email address to her own for xbox 360 and xbox 1, but does not want to lose her
    saved and purchased stuff. thankss

    :)
     
    WellBrush117440, Dec 31, 2015
    #1
  2. gillon
    gillon Guest
    Can I add Gears 3 to my download list without an Xbox 360?

    I'm already logged into my Xbox account on PC

    Do you have an Xbox 360?
     
    gillon, Dec 31, 2015
    #2
  3. deactivation

    Start by changing the e-mail on your old account to a different e-mail address. That will free up the e-mail address from the old account so that it can be used on your new account.
     
    BrianCappelletty, Dec 31, 2015
    #3
  4. does changing e-mail log in information on xbox live, keep your old games, progress, etc.?

    When changing login information everything stays with the account.
     
    JenniferHelms, Feb 29, 2016
    #4
  5. JenniferHelms Win User

    does changing e-mail log in information on xbox live, keep your old games, progress, etc.?

    When changing login information everything stays with the account.
  6. OCRyzen Win User

    Trying to change my Windows Live ID Email problems?

    Are you trying to change your Sign-in information (e-mail address), while the Xbox 360 is turned on & connected to Xbox Live..?? If you are, turn off your console & sign out of xbox.com & hotmail.com.. Then, Log back into xbox.com & try again in My Account
    etc..
  7. HassanB Win User

    Weird things happened after gamertag change.

    I suggest contacting phone support after you've confirmed that this could be the only possible e-mail address that you could have used to login to your XBOX Live Account. I say this because "IngrownSpring0" is an automatically generated gamertag that you
    get when you use an e-mail on XBOX.com that does not have an XBOX Live Gamertag attached to it. So I'm assuming here that your using the wrong e-mail to login to the account. If you get e-mails to that e-mail address, it's possible that this e-mail was changed
    by you or someone else as XBOX.com and the console has 2 different places you can input different e-mails (one being a Windows Live ID, and one being a communication e-mail, for points confirmation etc etc).

    The other possibility could be that your account was somehow compromised in either case to find out more information about this you'd have to contact phone support for your region and speak with customer support about the options of getting your account restored
    or finding out how to confirm that you are the owner of the account.
  8. I Dashboard It Win User

    Help please!!!!!!!!!!!!!!!!!!!!!!!!

    When I saw the title I thought it was going to be a harassment problem...

    -

    If that old e-mail no longer exists, create a new e-mail and change the WLID on the Xbox LIVE account to the new e-mail.

    -

    Happy gaming!
  9. gds1972 Win User

    Changing emails

    Hi

    If this account/E-mail was setup only used with Xbox then it should be possible to change the E-mail address on the
    Microsoft Profile page however if this E-mail address is also used by your sister for any of the other services provided by Microsoft such as Skype, Onedrive, Office 365 etc then it will not
    be possible to change the E-mail address for just the Xbox live account.
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does changing e-mail log in information on xbox live, keep your old games, progress, etc.?

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