does anyone know to make this game work, have downloaded many times but no success

There are several temporary solutions which are hit or miss. Some of these have worked for people, but from my own experiences, they don't work for everyone and they don't work every time. Even if one of these solutions have worked, logging out of the
game causes the issue to reappear and the same solution may not work again.

1) Hard Reset (Power off the console. Wait for it to completely power down. Unplug the console. Wait for about 30+ seconds. Plug in and power up.) This has worked for many in the community, but it did not work for me and did not work every time for anyone
in the community to my knowledge. Some people are having success after doing this multiple times.

2) Remove local storage and do a hard reset. (Make sure you quit from the game. Manage the game, go to storage. Choose delete all. The saves are still in the cloud. If given the option to delete remote storage on the cloud do not do so.) This has worked
for many in the community, but it did not work for me and did not work every time for anyone in the community to my knowledge. Some people are having success after doing this multiple times.

3) Remove account, do a hard reset, restore account. (Log out of Xbox Live. Go to Settings/Account/Remove Account. Choose the account in question and confirm. This also removes local storage for all games.) This has worked for many in the community, and
did not work every time for anyone in the community to my knowledge. Some people are having success after doing this multiple times. Personally, this was the first solution which worked for me, and then when ESO+ went out for me again, it did not work a second
time.

4) Log out of game to character load screen, quit game, hard reset, when loading into game, choose the opposite server and log in (for me this was EU), when you get to character build/load screen back out to server selection, choose normal server, log
in. This has worked for many in the community, and did not work every time for anyone in the community to my knowledge. Some people are having success after doing this multiple times. When all of the previous solutions had failed for me, this one is the latest
to have worked. I had to log out of the game, and when I logged back in later on ESO+ was gone again. I did not attempt this again to see if it would work twice in a row.

Hopefully this gets some of the community over the hump while Microsoft and ZOS attempt to resolve the issue permanently.

Welcome to the world of "Bethesda" games. They are they creators of games such as "Fallout" and the game you are having trouble with "Skyrim". As of now, I do not know of a way to fix these, and Bethesda is working on making games that don't freeze all of
the time. Some are lucky and it does not happen to them, but sadly you are like me and have this happen frequently. You have no idea how many times iv'e been playing new vegas, doing great, and BAM crash. I do not know if anyone does know how to fix this,
but me and all of my friends who suffer from the same problem also have no idea.

- Brand new to the Xbox Live Ambassador program -

So I was playing a game of For Honor a few minutes ago until I got a message telling me an update needs to be downloaded for it, it was a 1.32GB download.. after it was finished I booted up the game to see that my entire game progress has been deleted
because it shows me starting the game for the first time. I have restarted and signed out many times and nothing has worked, any help is appreciated.

The exact same thing happened to me , does anyone know what's going on??

My son and I have deleted and re-downloaded it many times and it does not work

Has anyone had any success getting this issue fixed? Has anyone been able to get past this error screen? Please post and let me know if there is any way I can fix my xbox. I am in the process of downloading the update via USB and trying to install it that
way. I will post again if that works. This is pretty terrible timing for Xbox. I am almost 100% positive that I am making the switch to PS4. I am with you Karr Vastor, we have to put the word out there and make sure people know about this experience. I have
not seen one response to this issue. I have not even seen any posts saying 'we are working on it'.