Does anyone know if the Xbox Wireless Headset when connected with the USB-C cable to the...

Hi carty1974! My name is Ricardo an independent advisor ready to help you with this situation!

The Xbox Accessories app does not currently support headset connections via Bluetooth. To manage your Xbox Wireless Headset settings on your PC, connect the headset via the USB-C cable, or using the Xbox Wireless Adapter for Windows.

I've replied to another post. The bottom line is that it isn't wireless. I still have the same issues using the headset in hard-wired mode (long USB-A to USB-C cable). Still does the exact same thing. It also works perfectly on One X so I know wireless itself isn't the problem.

Hello MLGMarek_cz,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.





We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• Have you tried connecting the headset on a different device?
  
• Does your phone charge when connecting to the same port?
  
  • If no probably there is an issue with the port
    
  • Fix USB-C problems in Windows - Microsoft Support
    

To charge your Xbox Wireless Headset, connect it to your console using the USB-C cable provided with the headset. The headset’s charging port is located on the lower back of the right earcup. When the headset is not in use, 30 minutes of charging can provide up to 4 hours of battery life, and 3 hours of charging will completely recharge the headset (providing up to 15 hours of battery life, depending on usage).

Note The headset can be used while it’s charging, but you’ll need to purchase a longer USB-C cable than the one provided with the headset.

If you have trouble charging the headset, go to:

Troubleshoot your Xbox Wireless Headset



We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.

Unfortunatly xbox does not support usb headsets. All headsets need to be connected by 3.5 jack to the controller. The only exception to this is if you purchase a wireless headset and then the dongle connects to the USB.