does anyone know how to fix it?

Andereye · Jan 13, 2023

While playing, for example, Roblox it thinks I'm on Xbox so the screen starts going up even tho I'm not doing anything I play on pc and this is frustrating because I need to leave every time this happens and I do not know what to do. because it said quick menu and because one of my friends owns an Xbox I recognized it at once. this has been going on for quite a while and I'm getting tired of it I've tried uninstalling the game and reinstalling it (it doesn't work) I've tried talking to Roblox but nothing happened and I think some things are wrong I may have a virus which isn't good. has anyone else got this bug/glitch/virus? If you have please tell me how to fix it because I do not want to buy a new computer for this!

:)

XBF Leo G

Hey Go on Motion,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
Go on Motion!

Frankalore the Merci

I got it too. Hold the power button for 10 seconds to power cycle. Probably will need a patch from Xbox.

blueamcat

Probably temporary. You can try restarting the console. Or a power cycle. Turn off and unplug the Xbox from the wall for 1 minute.

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

It sounds like the issue you're experiencing may be caused by a problem with your computer's settings or a conflict with another program. One possible solution would be to try updating your drivers and making sure your operating system is up to date. It may also be helpful to check for any conflicts with other programs or background processes that may be running on your computer. Additionally, you could try running a virus scan to ensure that your computer is free from malware or other malicious software.

Christian Quinto

Hey there Josh!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

XBF Diego M, a Microsoft Agent, posted a solution to a user who had a similar issue:

"There may just be a temporary syncing issue with your profile and the servers. Go ahead and do a hard reset and power cycle. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox.

If that doesn't help then you may need to restart your router and modem to re-connect your Xbox to the network. Once you do that, you can then try removing your account from the Xbox and then re-add it to re-sync the profile. https://support.xbox.com/my-account/manage-game...;

https://answers.microsoft.com/en-us/xbox/forum/...

I hope this helps.

Best Regards,

Christian.

does anyone know how to fix it?