Does anyone have a solution to error code 0x8b100042

Is this the exact copy that you are launching?

https://www.xbox.com/en-US/games/store/football...

Hello Paul

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

Can you try performing a power cycle on your Xbox?

Go to the Home screen.

Press the Menu button on the controller.

Select Settings.

Go to Sleep Mode & Start-Up

Select Turn Off/ Full Shut Down.

Turn your console back on and see if this issue continues.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

0x8b100042

We’re currently investigating this error. In the meantime, try the solutions below.

https://support.xbox.com/en-us/help/errors/erro...

Microsoft is aware of the problem, and they have notified that it has been resolved, but due to the number of complaints the problem continues, unfortunately only Microsoft can fix the problem, it is necessary to wait.

I tried to update through the USB, but before doing that, I tried to troubleshoot and just did a Factory reset.

Once I did the reset, it asked me to update again and was able to update automatically. It also solved the games not starting issue.

Thanks for your help.

Are you able to perform the update with a different wifi network?

If that not possible, try in this case perform an offline update for your console.

For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

https://support.xbox.com/help/hardware-network/...