Does anybody know how to fix my Xbox one not updating games?

Hi William 1, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

Unfortunately I did not find information online to be able to offer you further help, however I can give you a solution that may be useful for you, you mention that you do not want to lose your games when restarting your console. But there is an option which is to restart keeping your games and applications. This option eliminates any data from your account/console.

This process will only Restore/Fix any corrupt files that are on the system. Follow these steps:

1. Press the Xbox button on your controller to open the guide.
2. Select Profile & system > Settings > System > Console information > Reset console.
3. Select Reset and keep my games and apps. This will reset the operating system and remove all potentially corrupted data without deleting your games or apps.

Let me know if this solved your problem.

Best regards,
Daniel.

Hi CuddleMnster731,

Hope you are doing well.

May we ask if you already submitted a feedback to the Team Xbox?

• If you haven't yet, please use this as a title - [XBF] Star Wars Skywalker Saga crashing on PC.
  
• If you have submitted one, please let us know what the title of the bug is and the submitted date.
  

We look forward for your reply.

Regards,

Hello CuddleMnster731,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you have already been trying all possible solution and contacted tech support regarding this game issue you encounter. We understand that it is important for you to play and load the games. Let us check on this together and sort this out in timely manner.

We will first do our research so we can give you concrete answers about what is causing the problem. For now, to better isolate your issue, we would like to ask for few questions:

1. We are curious, is there a reason why you should be loading three games at the same time?
   
2. Did you check if your system is bottle neck?
   
3. May we ask for your computer specs?
   
4. Are we part of Xbox Insider or Windows Insider?
   
5. Please provide your Xbox app for Windows version and Gaming Services version. You may do that by launching the Xbox app > select Profile picture > Settings > About.
   

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

I'm having this same issue as well. I've tried all the generic help guides along with everything else ICantFindMyC4 listed but still nothing. I randomly could play a couple days ago but the next day it was back to Teredo being blocked and unable to join
online matches in Forza Horizon 3. I just finished my new desktop build a few months ago and I built it around the recommended specs of FH3 which really defeats the purpose if I can't play online.

If ANYONE has any suggestions, please let us know. I was thinking mine was caused by AdAware Antivirus blocking it but I couldn't find a fix for that.

Here's the link to my forum post on the Horizon 3 forums, posted 10 days ago as of today. Still no responses.

https://forums.forzamotorsport.net/turn10_postst98421_Failed-to-resolve-server-address--nothing-has-...

Hi,

Thank you for the useful information. Regarding with the data you have provided, we recommend that you open network ports using port forwarding. To do this, you may refer to this

link. Kindly follow the steps provided on the link.

If you need further assistance, don't hesitate to contact us back.

Ad-Aware Antivirus was blocking the ports, tried forwarding through the app but had issues. Uninstalled Ad-Aware and Teredo is functioning properly, still waiting on Lavasoft to respond back. My problem is fixed for now!