Does a gift card bought with Rewards points allow a gamertag change?

Hi Azzari!

You can absolutely use the gift card from the Microsoft Rewards. Once you redeemed it to your account, it will be added to your Microsoft balance which you can use to change your account gamertag or even purchase games and in-game items.

You can use Microsoft rewards for a name change

rewards arealways viable to change, but there is usually gift cards that you can trade your points for including microsoft gift card which would in turn allow you to purchase a console if you wished

rewards arealways viable to change, but there is usually gift cards that you can trade your points for including microsoft gift card which would in turn allow you to purchase a console if you wished

With Microsoft Rewards points, once you earn enough points you can redeem an Xbox gift card to add funds to your account and then use those funds to purchase a gamertag change. The support person you spoke to was misinformed on how many points it takes.
Prior to the currency system Microsoft used points as currency and at that time it cost 800 Microsoft points to change a tag. Microsoft points are not the same as Microsoft Rewards points though so you would need enough points to redeem a $10 gift card as
well as a little extra to cover tax.