Do I still get my refund

Hey EliteCrossFire1,

Thanks for keeping us updated. The answer to your question is yes. You will still receive your money for the refund. The length of the refund depends on the type of transaction that was completed. Microsoft currency gets refunded to your account
immediately while credit/debit card or PayPal refunds can take longer. We hope this information helps
EliteCrossFire1!

I'm not seeking a refund I'm just asking a question

Hello EliteCrossFire1,

Thank you for your post. I understand you are seeking a refund for a recently cancelled subscription. Please use the

Refund Request page to get in contact with a refund agent for options.

I hope this helps.

Hi Metirax, my name is Jose. I am happy to help you today.

Contact Xbox support. They will be able to help you investigate the problem and see if there is any way to get your money back.

https://support.xbox.com/contact-us

Try adding a new card to your Xbox account. If the refund was issued correctly, it should appear on your new card.

Try to recover the game. If the refund was not issued correctly, you may be able to get the game back. To do this, you will have to contact the game support.

Also take this into account:

Be patient. The troubleshooting process may take some time.

Be persistent. Don't give up if you don't get an immediate response.

Provide as much information as you can. This will help support investigate your issue.

Kind Regards.
Jose.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that the status of the order is “refunded”. Once the refund has been approved and already stated as "refunded" on your order history (https://account.microsoft.com/billing/orders), it will now depend on your bank on when they will credit back the money but it usually takes 5-7 business days.