Do I need to remove my sons account from family?

Hi Matt B,

I apologize for the misinformation I provided in my previous response about family subscriptions. After researching your correction, I was able to verify that being part of a family group does not grant direct access to all subscriptions. Thank you, Smwutches, and my apologies again, Matt B.

Best regards,
Vanessa.

The information above is incorrect. You do not have to remove them from the family in order for them to use their subscription. Being in a family does not cause anyone to "inherit" a subscription as that is not how they are shared. Keep in mind a Core subscription primarily gives the user online multiplayer. It has very few games compared to Game Pass Ultimate. So depending on what games he is trying to play, they may just not be included with his subscription.

Hi Matt B, My name is Vanessa, an independent advisor, and I'm here to guide you on your case.

Yes, you need to remove your child's account from the family in order for them to use their Xbox Game Pass Core subscription. When a child account is in an adult's family, it inherits access to the adult's Xbox Game Pass subscriptions. In this case, your child is inheriting your Xbox Game Pass Ultimate subscription, which allows you to play games on two consoles at the same time.

If you remove your child's account from the family, you will need to re-configure it as an adult account. This will allow you to assign them an Xbox Game Pass Core subscription, which only allows you to play games on one console at a time.

To remove your child's account from the family, follow these steps:

Sign in to your Xbox account on the Xbox website.
Click on the "My Family" menu.
Search for your child's account and click on "Remove."
Follow the on-screen instructions to complete the process.
Once you have removed your child's account from the family, you can assign them an Xbox Game Pass Core subscription. To do this, follow these steps:

Sign in to your child's account on the Xbox website.
Click on the "My Account" menu.
Click on "Subscriptions."
Click on "Add a subscription."
Select "Xbox Game Pass Core."
Enter the Xbox Game Pass Core subscription code.
Follow the on-screen instructions to complete the process.
Once you have assigned the Xbox Game Pass Core subscription to your child's account, the games should appear as available to play. If they do not, it is possible that you will need to uninstall the content that they downloaded and re-download it through Xbox Game Pass Core.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Hi Vanessa

Thank you for your speedy reply. I have since hit another issue. When trying to remove the account it is coming up with the message that I must have the permission of who set the account up. It was myself that set it up, I am the organizer of the family account and the only other account attached to it.

As a result it will not let me remove him.

Thanks for the reply.

I am using the Microsoft Family Website and I am logged in on my account as the family organzier, the only family organizer our family account has ever had.

Unless they are hidden somewhere very obscure, I cannot find where I can give my son administrator access to his own computer for school. It feels as if there are a layer of controls that are being hidden from me, the parent, for my own family account.

When I try to just remove him from the family account, I get the following message:

You can't remove [Son] from the family group

Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for [son] can remove this family member. Ask the family organizer who granted [son] consent to remove [son] from the family group.

This is pretty infuriating and starting to make me really wish I never started the family account in the first place.