Do I need to buy a new controller?

Andrewwalsh_1o666 · Feb 12, 2023

So I just recently bought a Elite series 2 controller and all 4 of my paddles are unresponsive I’ve already checked for updates, there is none and also tried hard resetting that doesn’t work either I’m not spending another 180 for a controller that broke over night

:)

Onyx Is Here

Hello Andrewwalsh_1o666, sorry to hear you're having trouble with your controller.

Please double check the controller warranty via this link https://support.xbox.com/en-US/help/hardware-ne....

Once the repair has been set up and you have received the shipping label via email you can pack up the controller. Please be sure to send only the controller and nothing else as Xbox does not guarantee that extra items such as triggers or thumbsticks will be returned.

Onyx Is Here

However, if it was just recently purchased I might recommend checking to see if the store offers a replacement service.

prazeu

yes but why would i need to restart the xbox if it's the controller that isn't working? do you think maybe i would need to buy a new controller?

Sodangidni

Hi, based on this information. I regret to inform you that, unfortunately, you need to get your console repaired or get a new one, ÚÑKÑØẄÑ.

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my controller still won't turn on?

Do I need to buy a new controller?