Do i keep my purchases made through Xbox if i delete this account?

Discus and support Do i keep my purchases made through Xbox if i delete this account? in XBoX Accessibility to solve the problem; If i delete the epic games account linked to my xbox, will i lose all of my purchases that i made through xbox and not the epic games store web page? I... Discussion in 'XBoX Accessibility' started by ethan_884, Dec 11, 2023.

  1. ethan_884
    ethan_884 Guest

    Do i keep my purchases made through Xbox if i delete this account?


    If i delete the epic games account linked to my xbox, will i lose all of my purchases that i made through xbox and not the epic games store web page? I have been trying to change the email linked to this epic games account but i do not know the password and cannot reset it because i dont have access to the phone number linked to said email. I’ve also trued contacting someone at epic but i have yet to get a response and it has been 4 days now. At this point im curious if i can just delete the epic account but keep my skins and progress that i purchased through xbox.

    :)
     
    ethan_884, Dec 11, 2023
    #1
  2. Tomm_A Win User

    Do i keep my purchases made through Xbox if i delete this account?

    Hello ethan_884,



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





    Thank you for your understanding.



    Respectfully,

  3. Tomm_A Win User

    Do i keep my purchases made through Xbox if i delete this account?

    Hello ethan_884,

    Greetings!



    Thank you for posting in Microsoft Community.



    It seems that you are having issue with your EA account that is linked to your Xbox account. Let us help you by providing the information to address your concern.

    If you delete your Epic Games account, you will lose access to all the purchases made through that account, including any skins and progress made through Xbox. It is not recommended to delete your account if you want to keep your purchases. Instead, you can try to recover your account by contacting Epic Games support and providing them with the necessary information to reset your password.

    You may also check the article below that outlined what will happen if you unlink a platform from your EA account which is taken from the official support site of the account.


    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  4. Miss Bijoux Win User

    [I made a purchase through the xbox store, I made the charge to my card but I do not download]

    Hey gabdemis -

    If your purchase went through appropriately, the game should be added to your download history and you should be able to download it through there. Can you verify that you made the purchase on the account you are attempting to download the game on? Also,
    can you double check that your purchase went through correctly?

    Keep us posted. :)
  5. Jinxed Violynne Win User

    swop account

    You will need to call customer service and they'll be more than happy to assist with a credit transfer. However, you need to realize when you do this, *ALL* content on the deleted account will be lost, which means any purchases made through the deleted account
    can not be accessed by your new account.

    You will be required to re-purchase any avatar items, games, movies, and music paid for through the deleted account.
  6. Night night . Win User

    Roblox account recovery

    I am trying to recover my roblox account. I made the account back in 2018 and forgot the email, password and number linked to that accoun. I have contacted roblox numerous times but they keep asking for a receipt of purchase, product amount, order number and date of purchase. Since its a free game to purchase i cant find any of this in my order history on xbox. They keep asking for this and never say anything else. Is there any other way to retrieve thid account?
    I got my acc deleted for saying one thing about someone but he was cussing at me and others
Thema:

Do i keep my purchases made through Xbox if i delete this account?

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