DNS Server can't resolve xbox user names

Discus and support DNS Server can't resolve xbox user names in XBoX on Consoles to solve the problem; What Country/State/Province do you live in? US, California Modem brand & model number: Aris TG862 Router brand & model number: Same If Wireless, are... Discussion in 'XBoX on Consoles' started by SvenTheVengeful, Jan 2, 2014.

  1. DNS Server can't resolve xbox user names


    What Country/State/Province do you live in? US, California

    Modem brand & model number:
    Aris TG862

    Router brand & model number:
    Same

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
    wired

    Any Error Codes you encounter:

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W: 0000-000B

    X: 0000-F001

    Y: 0000-0000

    Z: 8015-1904

    ID: 0002-0002

    L: 0015-10F1

    Q: 8007-0435

    T: Wired

    A: 10.0.0.0.14/255.255.255.0

    G: 10.0.0.1

    D: 75.75.75.75 / 75.75.76.76

    I just moved into a new apartment and took my router/modem with me, went to Comcast and switched the address over and everything. Hadn't tried my xbox, but it worked perfectly fine at my old apartment, now it won't connect due the not being able to find the
    DNS Server. Tried everything from the thread, used the Google DNS servers. Was told to go to Comcast's network settup page (http://10.0.0.1) and find something about restoring DNHS settings, restored everything I could, still no luck. Any sort of advice would
    be helpful at this time, thank you.

    :)
     
    SvenTheVengeful, Jan 2, 2014
    #1
  2. iStr8xLegit
    iStr8xLegit Guest
    Bridge connections help!

    "Your DNS server can't resolve the names of the Xbox LIVE servers or Xbox.com"
     
    iStr8xLegit, Jan 2, 2014
    #2
  3. SleetyTax
    SleetyTax Guest
    Issues connecting to xbox live

    Mine keeps saying my DNS can't resolve Xbox server names but the other xbox one in my house works fine
     
    SleetyTax, Jan 2, 2014
    #3
  4. DNS Server can't resolve xbox user names

    I'm in the same boat as you, i have comcast as well, i was able to connect about 4 days ago, well almost 5 now. Same problems, same Dns server address as you. I don't know if it's something between comcast and xbox, or what, i tried to ping from my computer
    to Xbox.com lost about 75% of the packets, if i call comcast they'll just either try reseting my gateway or telling me that it's my devices which is false information as these devices have never caused this issue with xbox live. I've tried everything, i tried
    wired, i've tried resetting the gateway, i've done the clear cache, i've restored the wireless adapter to factory settings, everything i have tried did nothing. so It's on comcast and xbox at this point. So, anyone that has any info on this, any help would
    be nice.
     
    MythicShadowolf, Jul 25, 2014
    #4
  5. StefanNeubauer, Jul 25, 2014
    #5
  6. JeroenBoom
    JeroenBoom Guest
    Reading this info it can be a problem if you move to an other location. I don't know how old the equipment is, but they say after a phone call to comcast would help you to see if the equipment is compatible and responding correctly or returning your equipment
    you'll get a new one.
    customer.comcast.com/.../transferring-service-to-a-new-location
    Maybe this will help you out a step further.
     
    JeroenBoom, Oct 31, 2018
    #6
  7. iStr8xLegit Win User

    Bridge connections help!

    "Your DNS server can't resolve the names of the Xbox LIVE servers or Xbox.com"
  8. SleetyTax Win User

    Issues connecting to xbox live

    Mine keeps saying my DNS can't resolve Xbox server names but the other xbox one in my house works fine
  9. BGBDWLF631 Win User

    2Wire: Server down again!

    I can't connect to the Xbox servers either, keep thinking its something wrong with my Xbox. Are you getting the "DNS isn't resolving Xbox server names" message too?
  10. LucasChalk Win User

    Dns is not resolving xbox server names

    I have contacted my internet service provider and gadget rescue but they couldn't help
  11. XBF Leo G Win User

    Dns is not resolving xbox server names

    Hello LucasChalk,

    Thanks for posting on the Xbox forums. We understand that your console is getting a DNS error at random times. We have a support article that provides troubleshooting for

    the DNS error message on Xbox One
    . This issue is related to the console's ability to connect to your home network. This error message is generally not seen in DDoS attacks. We recommend trying some of the troubleshooting steps in the article we provided.
    Be sure to let us know the results LucasChalk!
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DNS Server can't resolve xbox user names

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