: DNS problem 80151903

Andru0924 · Jul 29, 2019

: DNS problem 80151903 (xbox360)
Hi,

Did you try opening the ports that are required for Xbox Live? see https://support.xbox.com/en-CA/xbox-360/networking/network-ports-used-xbox-live

You can also follow these steps described here;

https://support.xbox.com/en-US/xbox-360/networking/connection-error-solution

You can also try setting fixed DNS servers. you can use the ones provided by your ISP or use Google DNS 8.8.8.8 & 8.8.4.4

Press the Guide button on your controller, go to Settings, and then select System Settings.

Select Network Settings.

Select Wired Network or the name of your wireless network.

Select Configure Network.

On the Basic Settings tab, select DNS Settings.

Select Manual.

Select Primary DNS Server.

Enter the first number you wrote down, and then select Done.

Select Secondary DNS Server.

Enter the second number you wrote down, and then select Done.

Select Done again.

Press the B button on your controller and then select Test Xbox Live Connection.

:)

supermm

Hi,

Did you try opening the ports that are required for Xbox Live? see https://support.xbox.com/en-CA/xbox-360/networking/network-ports-used-xbox-live

You can also follow these steps described here;

https://support.xbox.com/en-US/xbox-360/networking/connection-error-solution

You can also try setting fixed DNS servers. you can use the ones provided by your ISP or use Google DNS 8.8.8.8 & 8.8.4.4

Press the Guide button on your controller, go to Settings, and then select System Settings.
Select Network Settings.
Select Wired Network or the name of your wireless network.
Select Configure Network.
On the Basic Settings tab, select DNS Settings.
Select Manual.
Select Primary DNS Server.
Enter the first number you wrote down, and then select Done.
Select Secondary DNS Server.
Enter the second number you wrote down, and then select Done.
Select Done again.
Press the B button on your controller and then select Test Xbox Live Connection.

Rodrigo Oliver

Hi Araiz, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This error code is a network one, related to your connection DNS.

Please, reset your network connection in the console:

Press the Guide button on your controller, select Settings, and select System Settings.

Select Network Settings.

Select the name of your wireless network when the network list is displayed.

Select Configure Network.

On the Additional Settings tab, select Restore to Factory Defaults.

When prompted, select Yes, Restore to Factory Defaults.

Restart your console.

You will receive a message to configure wireless settings.

Follow the on-screen instructions to connect to your wireless network.

Test your network connection again (Settings > System Settings > Network Settings > Wired Network > Test Xbox Live Connection).

If it still does not work, you need to contact your Internet Provider and ask them to verify your connection.

I hope this helps.

Source:

https://support.xbox.com/help/hardware-network/connect-network/xbox-360-wireless-connection

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Saba, try to follow this procedure suggested by a colleague in our community.

https://answers.microsoft.com/en-us/xbox/forum/...

XBF Zineb F

Hello there @HamzaAli_882, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about your issue; However, we have multiple detailed troubleshooting steps for this matter on the official Xbox website to help you take care of it. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the 360 network troubleshooting steps that can help sort this out for you.

The first link: Troubleshoot your Xbox 360 network connection | Xbox Support

The second link: Troubleshoot your Xbox 360 network connection speed | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

taidara

Greetings Mylifearesuffer!

Before we get started, could you provide more information, so that we can better understand your network set up and your networking devices etc. Please read:

forums.xbox.com/.../155724.aspx And post back in full detail (the bits in bold). Also, include any troubleshooting steps you have tried so far. Thank you!

: DNS problem 80151903