DNS Error

Hey there Misael,

Sorry to hear you are running into this problem. I know you are stating that you have gone through the indicated steps for the error but I just want to confirm that this was the steps exactly as shown on the support article for "I
get an error message when I run the 'Test network connection' on Xbox One."

Let us know!

Yes, I'm a Chinese. I am not sure if it's a DNS error. My DNS settings is 114.114.114.114 and 8.8.8.8, 114DNS is provided by all 3 Chinese network operators, I think it's OK.

It's difficult to say...the current connectivity issue in the game shows up as a DNS error (usually at the bottom of the error message it says something like "check DNS settings")...changing DNS settings makes no difference to it (personally I have tried the default one, Google DNS and Cloudflare DNS)

I suspect either the servers are having issues with DNS or, more likely, the system is seeing whatever the issue is and mistakenly tagging it as a DNS fault

Hey there!

Could you post up the specific issue you're encountering? You can start out by trying each of the solutions on our

Xbox 360 Network Troubleshooter page.

Keep us posted!

Latest version of the 2wire. I don't control when it updates, that's up to AT&T Uverse.

Home network is thus...

360, Uverse Box and Laser Printer connect to a 1 Gbps Netgear 8 port switch, which then connects to a Cat 5e Wall socket which comes out in my wiring closet patch panel to my 24 port 1Gbps switch, which then connects to the Uverse router.

Just on a lark I switched the 360 to wireless and it connected fine... so it's a wiring problem... So on a lark I rebooted the 8 port switch (which was working fine for the printer and the Uverse tv box), and suddenly the wired connection worked.

With manual DNS, what settings did you try? Something your computer was getting, too?