DLCs for Crusader Kings 3 and HOI4 not appearing on their launcher after purchase. Anyone...

Unfortunately, we cannot fix that here as it appears the trouble is with the publisher's launcher, which we do not control.

You'll need to contact Paradox Interactive's support directly for assistance on why your account with them is not being credited with the purchases you've made on the Xbox App.

I will close the thread in a few days, as this is a problem outside of our scope. If you have any additional questions for items we can support, feel free to create a new thread.

Hi there! This is Virginia O.

I understand that you are experiencing issues with Crusader Kings 3 DLC's disappeared.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check DLC ownership by going to the Microsoft Account Order History and verify your purchase history for Crusader Kings 3 and its DLCs.

Check if the Chapter 4 purchase and prior DLCs show as successfully purchased.

Once verified that it was successfully purchased, kindly check installed content. To do this, open Crusader Kings 3 on your Xbox. Go to the Manage Game & Add-ons section:

Navigate to My Games & Apps > Crusader Kings 3 > Manage Game & Add-ons.

Check if the DLCs for Chapter 4 are listed and installed.

If they’re not installed, manually download them from the store.

And then verify your account by making sure that you are logged into the correct Microsoft account because DLC's are tied to the account they were purchased with.

If you’re logged into a different account, the DLCs won’t appear.

Thank you for your cooperation.

There is no network problem? The problem is that the hoi4 game and its DLC's are not appearing in the xbox app store. I can still play the game as it appears in my library, but, the DLC's are simply not in the store anymore. So, I lost all my DLC's I purchased.

Koenter, the Crusader King 3 version that is included on Game Pass does not come with the DLCs, okay? There is the Royal Edition but that is not the version included on Gamepass.

The only DLCs that cannot be bought are " Fashion of the Abbasid Court " " Garments of the Holy Roman Empire " " Elegance of the Empire " because they are not sold separately, so they are probably pre-purchased DLCs or they come with Royal Edition.

With that being said, I consulted my Game pass, and Crusader Kings 3 does not include the DLCs on the Game pass and they need to be bought separately, okay? That is why they cannot be installed without being bought.

I hope that I was able to clarify that for you. We are always here to help.

Best Regards, Annanda.

Thank you very much for answering my question.