DLC Tombraider says I don't have it. I did the refresh account thing but it did not work...

Discus and support DLC Tombraider says I don't have it. I did the refresh account thing but it did not work... in XBoX Games and Apps to solve the problem; Tombraider DLC not working on Powerwash. Tells me to go to the Microsoft store when I click on it. 7a053c50-fb40-44c3-ad90-d5657c32005b Discussion in 'XBoX Games and Apps' started by JuliePruner, Feb 11, 2023.

  1. JuliePruner
    JuliePruner Guest

    DLC Tombraider says I don't have it. I did the refresh account thing but it did not work...


    Tombraider DLC not working on Powerwash. Tells me to go to the Microsoft store when I click on it.

    :)
     
    JuliePruner, Feb 11, 2023
    #1
  2. Nursemorph Win User

    DLC Tombraider says I don't have it. I did the refresh account thing but it did not work for me. What else and I able to do?

    Yes I did. I am sure it will fix itself eventually. Just a bummer cause I was having fun doing it lol
    If you were playing it before and then it suddenly stopped, then it may have been a temporary issue. Over the last few days there have been intermittent issues with Xbox Live servers so maybe you went to play it just as there was one of the issues.
  3. JuliePruner Win User

    DLC Tombraider says I don't have it. I did the refresh account thing but it did not work for me. What else and I able to do?

    Yes I did. I am sure it will fix itself eventually. Just a bummer cause I was having fun doing it lol
  4. JuliePruner Win User

    DLC Tombraider says I don't have it. I did the refresh account thing but it did not work for me. What else and I able to do?

    Yes, I did go and install it. Says I own it. So not sure exactly what the issue is. I did do the account thing and restarted my xbox. It didn't work for me unfortunately. It may fix itself eventually. Must be just a glitch. Sucks cause I was enjoying it.
  5. iTsFx Win User

    DLC Tombraider says I don't have it. I did the refresh account thing but it did not work for me. What else and I able to do?

    Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

    If you're encountering an issue with a DLC (downloadable content) for Tomb Raider not working and being told to go to the Microsoft Store, there are a few steps you can try to resolve the issue:

    Verify your purchase: Ensure that the DLC you're trying to access is actually part of your Xbox or Microsoft account. You can do this by visiting the "My Library" section of the Microsoft Store and checking your purchase history.

    Install the DLC: If the DLC is listed in your purchase history, try installing it again by clicking on the "Install" button in the Microsoft Store. Make sure you're signed in to the correct account and have a stable internet connection.

    Clear the cache: If the issue persists, try clearing the cache of the Microsoft Store. You can do this by following these steps:

    a. Go to the Microsoft Store app

    b. Press the Windows key + R to open the Run command

    c. Type wsreset.exe and press Enter

    d. Wait for the process to complete, then try accessing the DLC again.

    Restart your device: If the issue still persists, try restarting your device and then accessing the DLC again.

    Contact Microsoft support: If you're still encountering issues, consider contacting Microsoft support for further assistance. They should be able to help you resolve the issue with the DLC.

    Note: The above steps may vary slightly depending on the version of Windows you're using and the specific DLC you're trying to access.
  6. Nursemorph Win User

    DLC Tombraider says I don't have it. I did the refresh account thing but it did not work for me. What else and I able to do?

    I take it you have been to the store and installed it? Sorry, probably seems like a stupid question but just checking
Thema:

DLC Tombraider says I don't have it. I did the refresh account thing but it did not work...

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