DLC purchesed didn't download

Discus and support DLC purchesed didn't download in XBoX Games and Apps to solve the problem; My son proceeded to purchase a Skyrim DLC on xbox 360, just as he confirmed purchase he realized it was being saved to the wrong storage device and... Discussion in 'XBoX Games and Apps' started by PacificApollo3, Mar 8, 2014.

  1. DLC purchesed didn't download


    My son proceeded to purchase a Skyrim DLC on xbox 360, just as he confirmed purchase he realized it was being saved to the wrong storage device and immediately pressed cancel. When he selected the correct storage device he went to go start the download
    again but it was saying he needed to purchase the add on again (ok, no problem....normally) but he no longer had the funds available. He looked in all places downloads would be and there is no record of the purchase. Since he canceled the download almost
    immediately it technically didn't download right? So then why would it charge him for it????????????

    I don't mean to sound stupid, but hes not old enough to have a job where he can just put more money in his account, so he is real upset that they charged him with nothing to show for it. THANK YOU in advance for who ever helps us with this matter.

    :)
     
    PacificApollo3, Mar 8, 2014
    #1
  2. XBOXvGAMER
    XBOXvGAMER Guest
    Problem with Content Collection #1

    its saying that dlc is not downloaded and piazza is missing or fractured and to buy subscription for download if not already purchesed.
     
    XBOXvGAMER, Mar 8, 2014
    #2
  3. download queue?

    I purchesed a dlc, but I i turned of my consel becase my disk was making a weird noise; now i have been chared for it .but its not in my active downloads. Any idea what I should do?
     
    TheWhiteMamba17, Mar 8, 2014
    #3
  4. Smwutches
    Smwutches Guest

    DLC purchesed didn't download

    You would need to check his download history to see if it shows there and try redownloading it from there -

    support.xbox.com/.../redownload-content
    Even if he cancelled it, it should show up there.

    If it doesn't show there, you will need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Mar 8, 2014
    #4
  5. XBOXvGAMER Win User

    Problem with Content Collection #1

    its saying that dlc is not downloaded and piazza is missing or fractured and to buy subscription for download if not already purchesed.
  6. TheWhiteMamba17 Win User

    download queue?

    I purchesed a dlc, but I i turned of my consel becase my disk was making a weird noise; now i have been chared for it .but its not in my active downloads. Any idea what I should do?
  7. Smwutches Win User

    DLC purchesed didn't download

    You would need to check his download history to see if it shows there and try redownloading it from there -

    support.xbox.com/.../redownload-content
    Even if he cancelled it, it should show up there.

    If it doesn't show there, you will need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  8. CheesySeal85168 Win User

    Unable to purchase COD: Black Ops 2 DLC

    wont let me download dlc pack or anything thave the money didnt make any purchese tell me my store is full come back tomorrow i did this for 3 days now still tells me the same thing i [Mod Removed] hate xbox
  9. Sole Survivor45 Win User

    Can I redownload a game purchased on another console?

    As long as you download the game with the account that purchesed it, You wll be able to redownload it with no extra charge.
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DLC purchesed didn't download

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