Distorted Audio on Elite Xbox Controller Used on PC

Discus and support Distorted Audio on Elite Xbox Controller Used on PC in XBoX on Consoles to solve the problem; I have an xbox elite controller series 2 that I use with my PC. Lately when using my controller with my headset I hear my audio distorted like a shaky... Discussion in 'XBoX on Consoles' started by PoPandaChang, Mar 30, 2022.

  1. PoPandaChang
    PoPandaChang Guest

    Distorted Audio on Elite Xbox Controller Used on PC


    I have an xbox elite controller series 2 that I use with my PC. Lately when using my controller with my headset I hear my audio distorted like a shaky robot. This has been a new development as I have used this same method without issue until one day it appeared. If no audio is playing I hear nothing on the headset out of the ordinary. I do have my controller direct connected via USB cable and have changed out the usb cable, tried different USB ports, changed out headsets and no dice. Using the same cables and headset I direct connect into my xbox one console and there is no distortion at all. Only when using it on a PC...... anyone got a fix?

    :)
     
    PoPandaChang, Mar 30, 2022
    #1
  2. PoPandaChang Win User

    Distorted Audio on Elite Xbox Controller Used on PC

    Yes I did notice this problem after a supposed update, but I didn't keep track of the update and I didn't utilize the controller/headset combo until days after. I know it wasn't always acting up like this. I checked the firmware for the controller and it seems to be version 2.3.2388.0 and not the one you mentioned. I tried to see if there was an update and it states no update available. What can I do next?

    ANd yes, computers are updated to most recent update. Controller is not though.
  3. XBF - Tali Win User

    Distorted Audio on Elite Xbox Controller Used on PC

    Hello PoPandaChang,

    Thank you for contacting the Xbox Support forums. I understand that your audio is distorted while using the Elite Series controller. By chance, did you notice the error occur after a recent firmware update with the controller/a recent Windows update? Are you currently playing on a Windows 10 or a Windows 11 device?

    Once you're able, please confirm if your Windows device is updated. You may follow the steps here: Update Windows for steps on how to do this.

    If the error is still occurring after updating your Windows, download the Xbox Accessories app and search for your current version update for your Elite Series controller. The current firmware update should be 5.13.3143.0. Knowing the version you're currently on will help me troubleshoot with you further.

    Thank you!

    -Tali
  4. Nursemorph Win User

    Xbox Wireless Headphone in-game audio stutter, choppiness and de-sync

    Have you tried changing the audio settings on the console? ie changing to Stereo

    Is your Xbox connected to the internet via Wi-Fi? If so, try it on a wired connection if possible. Just to rule out signal intereference

    Some people have reported that audio distortion happens when using the Xbox controller (but is fine with an Elite)....unfortunately, no way to test that without buying an Elite, which would be an expensive test.
  5. StainableDog Win User

    Headset Adapter Support (Live Chat)

    I found I was having problems with the audio there was a sort of echo/reverb on the game audio. I found out if I turned the volume on the turtle beach headset 100% down and then just used the audio controls on the stereo adapter it fixed the issue.

    The problem seems to be I was getting game audio from the TV into the head phones which was going via the volume control on the TB headset wire, and previously on the 360 just the chat was coming from the pad. With the new adapter on the Xbox One it pulls
    the game audio and the chat audio via the pad, and I was also getting the game audio from the TV with a slight delay causing the distorted sound.

    Basically turn the game volume on the wire control thing on the TB headset fully down and it sorts the distorted game audio.

    The way the chat adapter volumes work is the 2 buttons on the left control the balance between game and chat audio, the middle is mute and the two on the right are master volume. This can be confusing as the two on the right used to be chat volume on the
    adapter that came with the original Xbox One headset/mic thing.

    Hope that helps in some way.

    SD
  6. )(())( Win User

    What wireless adapter is needed to connect xbox elite controller to windows 10?

Thema:

Distorted Audio on Elite Xbox Controller Used on PC

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