Discord Voice Freezes and Disconnects When Members Are Moved Between Channels

Discus and support Discord Voice Freezes and Disconnects When Members Are Moved Between Channels in XBoX Rewards & Social to solve the problem; So after speaking with Discord support for two weeks, they insist this is something that Xbox needs to fix. Essentially, anytime a server administrator... Discussion in 'XBoX Rewards & Social' started by Nightfall#6980, Mar 1, 2023.

  1. Discord Voice Freezes and Disconnects When Members Are Moved Between Channels


    So after speaking with Discord support for two weeks, they insist this is something that Xbox needs to fix. Essentially, anytime a server administrator or a bot moves members using Discord via Xbox from one voice channel to another, it causes their voice chat to freeze on Xbox for a minute or two (meaning they cannot rejoin the channel until their console catches up and reflects the disconnect) but shows them as instantly disconnected for everyone else in the channel.

    Normally, on Discord for Mac/PC as well as mobile, moving between channels is instantaneous even when forced by the aforementioned bots and admins. You can immediately start chatting in the channel to which you are moved and that's that. However, for Xbox users, you have to endure the frozen chat and then having to go back and search for the new channel everyone has moved to/been moved to.

    Why is this such a big deal? There are hundreds of thousands of servers that use dynamic voice channels to minimize clutter. You join a voice channel, such as Raids, and the bot automatically creates a Raids #1 channel and moves you from Raids into Raids #1. The next person to join Raids gets put into Raids #2 and so on. This prevents servers from having to permanently keep Raids #1~5 in their channel lists when not being used. Unfortunately, if a user on Discord via Xbox joins Raids from the example, they will have their chat freeze and be instantly disconnected from Raids #1 when they are moved by the bot. That means Xbox users would need to rely on people on mobile or PC to create the voice channels first before joining directly to Raids #1.

    That being said, yes, Xbox users CAN use the Discord mobile app to join the initial voice channel and wait until the bot moves them to Raids #1 before transferring the voice chat to their Xbox, but the whole point of getting access to Discord directly from our consoles was to not have to use an app on our phones. If this issue could be fixed so that the Discord client on Xbox recognizes movements between channels that are not initiated by users themselves, then the integration of Discord with Xbox will truly be complete (at least until we also get the video features of PC/mobile clients too).

    Again, Discord says there is nothing they can do on their end, so hoping to somehow bring this to the attention of those working on the Xbox client.

    :)
     
    Nightfall#6980, Mar 1, 2023
    #1
  2. Rostom L Win User

    People can't hear me when I use discord on my Xbox Series S

    Hi there! I will do my best to help.

    When did this issue start to occur?
    Is this the first time you're trying to use Discord voice on Xbox console?
    Did you make sure that you transferred the voice correctly? Please note that switching between Discord voice channels on console is not supported. You'll need to retransfer audio from Discord again to switch to a new voice channel.

    Kindly check the link below for more information and steps regarding Discord. There's a complete guide there on how to transfer your voice chat to your console.

    https://support.xbox.com/help/friends-social-ac...

    Best regards,
  3. Kimmy_24 Win User

    The discord icon doesn't show up

    If you've already performed all the steps provided here: https://support.xbox.com/en-US/help/friends-soc..., I would suggest you contact Discord team for further steps here: https://support.discord.com/hc/en-us/requests/n...

    Things to keep in mind:

    - Features typically found in Xbox party chat are not supported in Discord voice channels, such as Invite everyone to game, Join game, Switch to game chat, Party overlay, View profile card, and more.

    - You can’t mix Discord friends with Xbox friends. A Discord voice channel will contain Discord friends, while Xbox party chat will contain Xbox friends.

    - Switching between Discord voice channels on console is not supported. You’ll need to retransfer audio from Discord again to switch to a new voice channel.

    - Discord voice channel audio can’t be broadcast through Xbox live streaming.

    - Discord is not available in all countries/regions.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  4. DeniqL Win User

    is there a way to record discord audio via xbox series x?

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    There is no setting to record Discord voice chat. As Discord voice channel audio can’t be broadcasted through Xbox live streaming either
  5. CarTzy Win User

    Why does Gamechat doesn't work always?

    Hello Floris Posthuma,

    Greetings!

    Thank you for posting in Microsoft Community.

    If you’re having issues with the voice connection in your Discord voice channel, go to the following Discord support page:

    Voice Connection Errors

    If you’re having general audio issues while in a Discord voice channel (such as unable to hear sounds, low volume, or poor sound quality), go to the following Discord support page:

    Discord Voice and Video Troubleshooting Guide

    Note If you experience issues being heard or hearing others, go back to the Discord voice channel you joined in Parties & chats, select Options, and then set Noise suppression to On.

    Reference: How to use Discord with Xbox | Xbox Support

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  6. Jaw10 Win User

    Whenever I change my microphone or do something that involves speaking, like joining a call/party, my internet disconnects.

    I am wireless and I cant sadly connect to ethernet as well, the routers downstairs and I'm upstairs,
    I cant join Xbox parties or discord calls/voice chats without disconnecting after, around 3-4 minutes.

    And no it does not disconnect me when I am either streaming on twitch, or recording my voice.
Thema:

Discord Voice Freezes and Disconnects When Members Are Moved Between Channels

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