Discord Nitro perk doesn't appear.

AaryanBansal · Sep 17, 2020

So I just bought myself the Xbox Ultimate Game Pass to get myself the Discord Nitro. But when I log in and try to claim my perk it only shows one perk Overcooked! 2 - Surf 'n' Turf. The Discord Nitro perk isn't showing.

I tried Signing out, using vpn and changing my account region to the US, and reinstalling the app but none of it worked. PLease Help!!

:)

XBF Brad A

Hello Aaryan,

Thanks for reaching out to the forums. We understand you have question on a perk. Have you ever got a discord Nitro perk in the past with Ultimate? There were ones where you got discord nitro for signing up. If so this could be why the Perk is
not showing as your account already has had a discord promo in the past. Here is the promotion
page for discord Nitro.

Note: Only new subscribers can claim the 3 months of Nitro! If you have previously subscribed to Nitro, Nitro Classic, and Server Boosting, you will not be able to claim this code, however, this code can be gifted to a friend!

If you have never had these you can request a call from support.

When you go to Contact Us, follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

As there is nothing more we can do here on the forums, I will be locking this thread.

Thanks,

Brad

X_Rewritten.

It doesn't appear there, only some gamepass coupons that i claimed from discord nitro offer

XBF Brad A

Hello Just,

Thanks for reaching out to the forums. We understand you have question on a perk. Have you ever got a discord Nitro perk in the past with Ultimate? There were ones where you got discord nitro for signing up. If so this could be why the Perk is not showing
as your account already has had a discord promo in the past. Here is the promotion
page for discord Nitro.

Note: Only new subscribers can claim the 3 months of Nitro! If you have previously subscribed to Nitro, Nitro Classic, and Server Boosting, you will not be able to claim this code, however, this code can be gifted to a friend!

Thanks,

Brad

XBF Brad A

Hello Sand,

Thanks for reaching out to the forums. We understand you have question on a perk. Have you ever got a discord Nitro perk in the past with Ultimate? There were ones where you got discord nitro for signing up. If so this could be why the Perk is
not showing as your account already has had a discord promo in the past. Here is the promotion
page for discord Nitro.

Note: Only new subscribers can claim the 3 months of Nitro! If you have previously subscribed to Nitro, Nitro Classic, and Server Boosting, you will not be able to claim this code, however, this code can be gifted to a friend!

Thanks,

Brad

XBF Brad A

Hello Kauaaaa,

Thanks for reaching out to the forums. We understand you have question on a perk. Have you ever got a discord Nitro perk in the past with Ultimate? There were ones where you got discord nitro for signing up. If so this could be why the Perk is not showing
as your account already has had a discord promo in the past. Here is the promotion
page for discord Nitro.

Note: Only new subscribers can claim the 3 months of Nitro! If you have previously subscribed to Nitro, Nitro Classic, and Server Boosting, you will not be able to claim this code, however, this code can be gifted to a friend!

Thanks,

Brad

Discord Nitro perk doesn't appear.