Disconnecting from xbox live when you start up a game (any game)

Ary Shift · Mar 9, 2016

Everytime I start up a game I disconnect from xbox live. Sometimes I can get back in but most of the times I cant and I get the error code
80151904. It says: Your console cant connect to xbox live. Do you wanna test your network connection? And I test my connection and it just says that Im connected to xbox live. Also when I turn my xbox
off and on I can get back in it but the same thing happens when I start up a game. On the dashboard is everything fine. It started around 04-03-16 / 05-03-16

Can someone please help me? Thanks for reading this already.

:)

xXslayerkillaXx · Mar 9, 2016

Can't play online?

Hi, my xbox keeps disconnecting from xbox live when i start the game, its connects at dashboard, and i did a test connections and all good, then when i try to connect to xbox live on the game it comes up saying "Your connection to Xbox LIVE has been lost.
Please sign in again." any help?

Tgeekster · Mar 9, 2016

Disconnecting from Xbox Live when I start up a game

Is this only happening with one specific game or several different games?

-

The first thing I would recommend is to try and clear the System Cache and see if that resolves the problem. Click

here for instructions on how to do so.

Boombaa · Mar 9, 2016

Hi,

Did you try to apply the solution from the support page?

Error 80151904 occurs when using Xbox Live on Xbox 360

Boombaa

Hi,

Did you try to apply the solution from the support page?

Error 80151904 occurs when using Xbox Live on Xbox 360

Mister Darcy-9112DFB

Greetings, Exorcist! Thanks for bringing your question to the forums. To start, let's have to redownload your profile onto your console by following the steps outlined here:

support.xbox.com/.../profile-move-delete. Give it a go and let me know if you are able to connect when starting up your games. Hang in there!

UPS Salla 0

Hey,

I'd suggest you to try these steps:
support.xbox.com/.../performance

Mister Maka

Hey there Saigon the Chef!

Does your Xbox One immediately quit the game or do you get an error message when you try to start the game? Have you possibly tried disconnecting your Xbox One from Xbox Live and starting up the game while offline?

Friekycheese

I'm having the same problem Trojan and it's starting to make me mad. Anybody know why it disconnects us from xbox live when I start up the game?

Disconnecting from xbox live when you start up a game (any game)