Disconnect error when in call on Xbox Mobile?

Discus and support Disconnect error when in call on Xbox Mobile? in XBoX on Mobile to solve the problem; Sometimes when I am in a call, the app will disconnect me and I wont notice until I get another invite. I tap on the invite but it takes me to the log... Discussion in 'XBoX on Mobile' started by 12DawnLight21, Sep 11, 2020.

  1. 12DawnLight21
    12DawnLight21 Guest

    Disconnect error when in call on Xbox Mobile?


    Sometimes when I am in a call, the app will disconnect me and I wont notice until I get another invite. I tap on the invite but it takes me to the log in screen for the app, so I try to log it. It tries to load before giving me a "something went wrong"
    error with a random string of letters after it. (Ggybt8bcvoEOjVsu.4.1, Ggybt8bcvoEOjVsu.4.2, etc.) I have done everything from trying to refresh the app, sign out and back into my wi-fi, use my phone's data instead of wi-fi, and I have restarted my phone.
    This has happened a couple of times and I have to re-download the app every time. Is there any way to fix this?

    Note - My internet has been having problems the last few days where it cuts in and out but I'm not sure if it's the reason.

    :)
     
    12DawnLight21, Sep 11, 2020
    #1
  2. HandsomePlate40 Win User

    Can join Xbox party and hear friends, But my voice isnt working.

    Hi

    I didn't try using another headset.

    When I try joining on the mobile app it doesnt work at all but on Xbox I can join and hear everyone.

    On mobile it says Joining and then disconnects
  3. Sosthène R Win User

    error Forbidden (403) CSRF verification failed. Request aborted.

    I have the same error since a looooonng time! The only way I find is to stop the browser before it loads the next page with "rps redirect 0prize" or something like that.

    It's really boring each time you want to go to my missions, my rewards, etc, you are disconnected.

    When you first log in, after 3s you are disconnected, each time.

    Same on the mobile browser, or on xbox.
  4. XBF Leonzo G Win User

    Connessione -[Translation - Connection]

    Hello!

    Thank you for bringing this issue to our attention. We need a little more information to ensure we provide the correct solution. Is this issue occurring on an Xbox One or Xbox 360? Is there an error message that appears when the console disconnects from
    the internet? Is the console connected to a home network or a mobile hotspot? Be sure to let us know the results!
  5. XBF Lance J Win User

    Xbox app help

    Hey Carlos,

    Thank you for reaching out. I see you have been getting disconnected from parties while on your mobile Xbox App. Before suggesting any troubleshooting I'd like for you to clarify a few things. Does this happen with both mobile data and your Wi-fi? What is
    the exact error you get when trying to send out a message? We hope to hear back from you soon! :D
  6. Alvaro A- Win User

    Basket page error on MS/Xbox web store, can't buy

    Hi Lack,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues purchasing from Xbox store due to an error that you're receiving whenever you're adding to cart. For us to isolate your issue, please provide the exact error message.

    You shared that you've tried different browsers and devices but you're still getting the error. As part of our troubleshooting, please try it on your mobile device by disconnecting from Wi-Fi and using your mobile data and see if you'll get the same error.

    Regards,

    Alvaro
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Disconnect error when in call on Xbox Mobile?

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