Disc not working on second model but works on previous model?

Discus and support Disc not working on second model but works on previous model? in XBoX Games and Apps to solve the problem; So Ive been trying for the past hour to figure out why my disc won't start after i've tried it on two Xbox One S', given that I've already tested other... Discussion in 'XBoX Games and Apps' started by Edgy Choco Taco, Jan 17, 2019.

  1. Edgy Choco Taco
    Edgy Choco Taco Guest

    Disc not working on second model but works on previous model?


    So Ive been trying for the past hour to figure out why my disc won't start after i've tried it on two Xbox One S', given that I've already tested other discs out while they work fine. I tested it on an older model of the Xbox One, the ones that were originally
    available, only for the game to startup and work perfectly. The game is installed on the original Xbox One but both of the Xbox One S' have it uninstalled and give no error code.

    :)
     
    Edgy Choco Taco, Jan 17, 2019
    #1
  2. Edgy Choco Taco Win User

    Disc not working on second model but works on previous model?

    Hi,

    It sounds to me like this game has been installed for some time on the older console, right? Once installed, all Xbox One games run from the hard drive. The disc is only read to verify ownership.

    Since that part of the disc can still be read, the old console can still run the game.

    But since that time, the disc is either damaged or dirty. This is why your game works on your old console, but won't install on the One S.
    It doesn't appear to me to have any scratches when i try dark souls 3, an older disc that has much more damage/grime on it, reads fine and begins to install. I put it into my scanner and skyrim seems a lot better than dark souls.
  3. Edgy Choco Taco Win User

    Disc not working on second model but works on previous model?

    Hit the button 3 times, did nothing to play the disc. I tried restarting with energy saving, unplugging ethernet and turning it offline, last thing would probably be to reset the console but im not trying to go that far unless i really really have to.
  4. XBF Brad A Win User

    Disc not working on second model but works on previous model?

    Hello Edgy,

    Just as a troubleshooting step, would like you to uninstall the blu ray app then reinstall it. Also go to settings>disc and blu ray>blu ray>persistent storage and clear 3 times.

    Thanks,

    Brad
  5. Edgy Choco Taco Win User

    Disc not working on second model but works on previous model?

    So I've tried the disc again on the original one, pulling out my external drive and copying the game onto my xbox one s. I then put the disc inside the original one and it started installing. I'm not sure if the one s is just not supposed
    to read skyrim or...?
  6. XBF Erick C Win User

    Disc not working on second model but works on previous model?

Thema:

Disc not working on second model but works on previous model?

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