Disappeared October Challenge / Contest???

I definitely saw a challenge for October (in the first week of October) which stated : 1. Apply for a gamepass trial in October

2. Log in 15 different days in october (on console)

3. earn an achievement in 4 different games in october.

Doing the above entered you to win a large 4k TV, and every participant was also guaranteed a reward valued about $10. The customer service agents can't find anything either. I just want to know the status of that contest, and its name, so I can be updated
regarding the $10 reward.

It has disappeared from the Xbox website and the console hub???

:)

 

Where is the October contest for the TV? Not the gamerscore challenge, something else.

I definitely saw a challenge for October (in the first week of October) which stated :

1. Apply for a gamepass trial in October

2. Log in 15 different days in october (on console)

3. earn an achievement in 4 different games in october.

Doing the above entered you to win a large 4k TV, and every participant was also guaranteed a reward valued about $10. The customer service agents can't find anything either. I just want to know the status of that contest, and its name, so I can be updated
regarding the $10 reward.

It has disappeared from the Xbox website and the console hub???

 

Daily achievements reset

I'm writing on my grandmother's behalf. She had one game left in her October '16 daily challenges. I wanted to help her from afar, so I logged onto her Microsoft Account but it only showed green challenges up unto to 14th of October. So I decided to have
a personal look at her laptop. After launching the game, it showed all achievements (except the one she asked me to help her with). In the top right corner it said "syncing". After a while it was done syncing and all of her challenges disappeared right until
the 14th... Also the language of the app reset to English (from German).

How can i retrieve the lost challenges from the Guest account (i suppose that's where they've been saved)?

 

Since that is not a Rewards program offer, Rewards support will not be able to assist. The offer is still Live though. It's part of Xbox Quests. Xbox Quests | Xbox
You should see a tile on the dashboard for gold members, and it would be listed there.

 

Someone else had the same issue:

QLED Samsung TV sweeps

 

and its not the September Gamepass challenge (in which you had to play 5 gamepass games for a certain time period)

and its not the gamerscore challenge, and its not the gamerface challenge.

 

Hello BrettSterlingH,

This forum is for Xbox Live Rewards issues. Since this is not a Xbox Live Rewards promotion, we cannot assist. If you are asking about a general Xbox promotion, you may wish to post in the Sales and Promotions support forum.

 

What we can do then now in situation like this....???