Disabling Parental Controls

i called customer support and got the maater code for my console. i cant get the factory reset option... is it something to do with the speed i press them or what?

Hey there VicinalTomb3440,

As stated previously in this thread you would have to contact Xbox support to get the code.

Hi there,

like D3ATH PRONE mentions, you will need to contact Xbox Support, YoYo is wrong because every console will have it's own unique code based on the consoles Id or serial Id to reset the family passcode.

To contact Xbox Support use
support.xbox.com/contact-us and select the callback request option.

Digos X,

You can reset the parental controls by doing the following:

Turn off your 360 Unit

Remove all memory devices

restart 360 Unit

go to system blade > Console Settings > System Info

press

left trigger, right trigger, x, y, left bumper, right bumper, up, left bumper, left bumper, x.

This should bring up a menu

Reset System Settings

Resetting your system settings

will return all console settings to

factory defaults. Do you want to

reset to factory defaults?

Yes, reset settings

No, don't reset settings

select to reset settings

your screen should go blank for about 2 seconds

then the language blade should appear that lists several different languages,

select your preferred language

then a blade that says "Xbox 360 Storage Device" should appear

With the options of:

Done

Continue without one

select to Continue without a profile

Then an Initial Setup Complete screen should appear

with the options of:

Family Settings

High Definition Settings

Xbox Dashboard

select Xbox Dashboard

Now turn the system off, insert the Memory Unit or Hard Drive, and turn the system back on.

No more Parental Control lock.

[quote user="PusgedBaton784"]hey I put a family lock on my xbox 360 and I forgot and lost the paper that had the code.does any body know how to take it off or how to reset the whole thing?[/quote]

If you scroll up a bit, you will see that a lot of answers have already beem posted that answer your question.

You need to contact the OFFICIAL Xbox support (in your particular case you need the

phone support, so they can check you're an adult, and not the kid trying to turn off the parental controls without the parents knowing).

When on the phone, provide the Xbox support with the console serial number (found on a sticker on the back, or behind the front flap of the USB ports, or in the system information screen in the settings), and you will get the unlock code.