disabled keybord in Microsoft Ultimate Word Games Crossword after pause (not on subtopic list)

game in question is: Microsoft Ultimate Word Games using windows 10 - specific game is crosswords

Hi KarlFink1,

Are you referring to Crosswords on Microsoft Ultimate Word Games? Check in the Microsoft Store for any

updates to the game but as far as I know the crosswords should update and new ones should cycle in as long as you are connected to the internet and Xbox Live. New maps or crossword puzzles for 2019 should be released soon.

I recommend also going over to the specific community sites for this game so that you can get feedback from other players:

• https://community.microsoftcasualgames.com/games/microsoft-ultimate-word-games/
• https://www.facebook.com/microsoftultimatewordgames

I hope this helps!

Hello Gerhard,

We understand that you're experiencing an issue concerning the inability to launch Microsoft Crosswords in the German language.

Are there any errors appearing when attempting launch in German, therefore letting you know a message indicating why the language may not be appearing correctly?

Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
link on
how to perform a clean boot.

Try this and let us know the results.

Best wishes!

Hey guys, thank you for your report.

We're going to take a closer look into this and forward this info to the proper team. We appreciate your patience with this and hope you're still able to enjoy Microsoft Ultimate Word Games in the meantime

Thanks for at least finding and replying. Today is the 6th of April, and there are still no Crosswords for the month of April in MUWG (Microsoft Ultimate Word Games) Premium edition. I am enjoying the other two categories of puzzles
(Wordament and Jumbles); however, my preferred category is the Crosswords ... When I purchased MUWG I found it because I was searching for a Crossword game application. A few months ago, Microsoft removed the most challenging crosswords (Sunday games) with
no prior communication. When I posted the problem, they replied (after 2 months) stating they had indeed decided to remove the Sunday puzzles and were in the planning/discussion stages of exciting changes in the future. I have heard nothing since then which
was several months ago. Now, there are NO crosswords at all for the month of April 2018, with no communication. Please escalate this issue for me ... I expect a formal communication to prevent further disappointment. Thanks, Gerry

Hi DennisBliss,

We answered you over on your original thread titled, "crossword
puzzles in Microsoft ultimate word games".
Please refrain from making duplicate threads as this is viewed as spam and violates the

Xbox forum guidelines. As such, we will be locking this thread. You can continue the discussion over on your first created thread.

Thank you.