Directx 12 error while playing death stranding

Discus and support Directx 12 error while playing death stranding in XBoX Games and Apps to solve the problem; Few days back my HP Omen 16 laptop faced a hard disk error so i had to replace my nvme ssd, i used to play death stranding which i downloaded from epic... Discussion in 'XBoX Games and Apps' started by VARUN_V, Dec 11, 2023.

  1. VARUN_V
    VARUN_V Guest

    Directx 12 error while playing death stranding


    Few days back my HP Omen 16 laptop faced a hard disk error so i had to replace my nvme ssd, i used to play death stranding which i downloaded from epic games when my old nvme ssd was present in my laptop. It used to work completely fine then. Now after replacing my nvme ssd of samsumg with msi then after installing the same game in my new drive i come through following error

    Build : dso 206/2742586 17:50 - Thu Aug 04 2022

    Internal system error occured.

    An Access Violation (C0000005h) has occurred in thread 'Main' at instruction location 00007FF714998975h

    Base: 0x00007FF713250000

    CallStack : 4131955820

    0. 0x0002481C340E ntdll.dll, 0x1B41340E

    1. 0x000141748975 DeathStranding.exe, 0x14998975

    2. 0x0001417D5B22 DeathStranding.exe, 0x14A25B22

    3. 0x0001417FC1C0 DeathStranding.exe, 0x14A4C1C0

    4. 0x000141863CBC DeathStranding.exe, 0x14AB3CBC

    5. 0x000246448241 USER32.dll, 0x19698241

    6. 0x000246447A8B USER32.dll, 0x19697A8B

    7. 0x000A1EC68FA4 EOSOVH-Win64-Shipping.dll, 0xF1EB8FA4

    8. 0x000246448241 USER32.dll, 0x19698241

    9. 0x000246447EFC USER32.dll, 0x19697EFC

    10. 0x00024645B1AA USER32.dll, 0x196AB1AA

    11. 0x0002481C33B4 ntdll.dll, 0x1B4133B4

    12. 0x000245C914D4 win32u.dll, 0x18EE14D4

    13. 0x000246451B4F USER32.dll, 0x196A1B4F

    14. 0x000246451A1C USER32.dll, 0x196A1A1C

    15. 0x000245FDB08F combase.dll, 0x1922B08F

    16. 0x000245FDAFF9 combase.dll, 0x1922AFF9

    17. 0x000245FDA83C combase.dll, 0x1922A83C

    18. 0x000245FDA611 combase.dll, 0x1922A611

    19. 0x00024600AC26 combase.dll, 0x1925AC26

    20. 0x000245FDAAD1 combase.dll, 0x1922AAD1

    21. 0x000245FDAA38 combase.dll, 0x1922AA38

    22. 0x000245FDA28D combase.dll, 0x1922A28D

    23. 0x00024600621C combase.dll, 0x1925621C

    24. 0x000245FB47F8 combase.dll, 0x192047F8

    25. 0x0002460229D8 combase.dll, 0x192729D8

    26. 0x0002463C241E RPCRT4.dll, 0x1961241E

    27. 0x000246020EDC combase.dll, 0x19270EDC

    28. 0x00024609E682 combase.dll, 0x192EE682

    29. 0x000245F985A7 combase.dll, 0x191E85A7

    30. 0x000245F94EB2 combase.dll, 0x191E4EB2

    31. 0x000245F96518 combase.dll, 0x191E6518

    32. 0x000245F913DC combase.dll, 0x191E13DC

    33. 0x000245FA2DA1 combase.dll, 0x191F2DA1

    34. 0x000245FA238E combase.dll, 0x191F238E

    35. 0x000245FA219C combase.dll, 0x191F219C

    36. 0x000236C110F4 wbemprox.dll, 0x9E610F4

    37. 0x0001418689FE DeathStranding.exe, 0x14AB89FE

    38. 0x000141748A2A DeathStranding.exe, 0x14998A2A

    39. 0x000141748911 DeathStranding.exe, 0x14998911

    40. 0x0001417C2F01 DeathStranding.exe, 0x14A12F01

    41. 0x0001417C935A DeathStranding.exe, 0x14A1935A

    42. 0x000141B682D1 DeathStranding.exe, 0x14DB82D1

    43. 0x0001432D4413 DeathStranding.exe, 0x16524413

    44. 0x0001432CB718 DeathStranding.exe, 0x1651B718

    45. 0x00014248D93E DeathStranding.exe, 0x156DD93E

    46. 0x000142489356 DeathStranding.exe, 0x156D9356

    47. 0x00014329969F DeathStranding.exe, 0x164E969F

    48. 0x00014248B350 DeathStranding.exe, 0x156DB350

    49. 0x00014248AE4A DeathStranding.exe, 0x156DAE4A

    50. 0x000142482288 DeathStranding.exe, 0x156D2288

    51. 0x00014247CC1D DeathStranding.exe, 0x156CCC1D

    52. 0x00014173AD75 DeathStranding.exe, 0x1498AD75

    53. 0x00014173B0CA DeathStranding.exe, 0x1498B0CA

    54. 0x00014173AF65 DeathStranding.exe, 0x1498AF65

    55. 0x00014376A90E DeathStranding.exe, 0x169BA90E

    56. 0x00024781257D KERNEL32.DLL, 0x1AA6257D

    57. 0x00024817AA58 ntdll.dll, 0x1B3CAA58

    RAX = f9049850 RBX = f9049850 RCX = 3dff8b78 RDX = 18b8f4f8 RSI = 89fa49a0 RDI = 15963820

    R8 = 3dff8a00 R9 = 2052 R10 = a R11 = 3dff89f0 R12 = 780 R13 = 438

    R14 = c75b5150 R15 = c75b5270 RIP = 14998975 RSP = 3dff8b50 RBP = 3dff8cc0 EFL = 10206

    Dx12-ErrorCode : 0x887a0005

    NVIDIA GeForce RTX 3050 Ti Laptop GPU

    31.0.15.4629

    Intel(R) UHD Graphics

    30.0.101.2079

    DeviceRemovedReason: 0x887a0007

    VMEM: Used 3463.68 MB / Budget 3380.45 MB

    VMEM: Video 3977.00 MB / Shared 16202.86 MB / System 0.00 MB

    MEM: Used 11123.98 MB / Total 32405.72 MB

    0. 0x7FF714AB166E DeathStranding.exe, 0x14AB166E

    1. 0x7FF714AB3572 DeathStranding.exe, 0x14AB3572

    2. 0x7FF714AB3876 DeathStranding.exe, 0x14AB3876

    3. 0x7FF81B3E7A8A ntdll.dll, 0x1B3E7A8A

    4. 0x7FF81B38E242 ntdll.dll, 0x1B38E242

    5. 0x7FF81B41340E ntdll.dll, 0x1B41340E

    6. 0x7FF714998975 DeathStranding.exe, 0x14998975

    7. 0x7FF714A25B22 DeathStranding.exe, 0x14A25B22

    8. 0x7FF714A4C1C0 DeathStranding.exe, 0x14A4C1C0

    9. 0x7FF714AB3CBC DeathStranding.exe, 0x14AB3CBC

    10. 0x7FF819698241 USER32.dll, 0x19698241

    11. 0x7FF819697A8B USER32.dll, 0x19697A8B

    12. 0x7FFFF1EB8FA4 EOSOVH-Win64-Shipping.dll, 0xF1EB8FA4

    13. 0x7FF819698241 USER32.dll, 0x19698241

    14. 0x7FF819697EFC USER32.dll, 0x19697EFC

    15. 0x7FF8196AB1AA USER32.dll, 0x196AB1AA

    16. 0x7FF81B4133B4 ntdll.dll, 0x1B4133B4

    17. 0x7FF818EE14D4 win32u.dll, 0x18EE14D4

    18. 0x7FF8196A1B4F USER32.dll, 0x196A1B4F

    19. 0x7FF8196A1A1C USER32.dll, 0x196A1A1C

    20. 0x7FF81922B08F combase.dll, 0x1922B08F

    21. 0x7FF81922AFF9 combase.dll, 0x1922AFF9

    22. 0x7FF81922A83C combase.dll, 0x1922A83C

    23. 0x7FF81922A611 combase.dll, 0x1922A611

    24. 0x7FF81925AC26 combase.dll, 0x1925AC26

    25. 0x7FF81922AAD1 combase.dll, 0x1922AAD1

    26. 0x7FF81922AA38 combase.dll, 0x1922AA38

    27. 0x7FF81922A28D combase.dll, 0x1922A28D

    28. 0x7FF81925621C combase.dll, 0x1925621C

    29. 0x7FF8192047F8 combase.dll, 0x192047F8

    30. 0x7FF8192729D8 combase.dll, 0x192729D8

    31. 0x7FF81961241E RPCRT4.dll, 0x1961241E

    32. 0x7FF819270EDC combase.dll, 0x19270EDC

    33. 0x7FF8192EE682 combase.dll, 0x192EE682

    34. 0x7FF8191E85A7 combase.dll, 0x191E85A7

    35. 0x7FF8191E4EB2 combase.dll, 0x191E4EB2

    36. 0x7FF8191E6518 combase.dll, 0x191E6518

    37. 0x7FF8191E13DC combase.dll, 0x191E13DC

    38. 0x7FF8191F2DA1 combase.dll, 0x191F2DA1

    39. 0x7FF8191F238E combase.dll, 0x191F238E

    40. 0x7FF8191F219C combase.dll, 0x191F219C

    41. 0x7FF809E610F4 wbemprox.dll, 0x9E610F4

    42. 0x7FF714AB89FE DeathStranding.exe, 0x14AB89FE

    43. 0x7FF714998A2A DeathStranding.exe, 0x14998A2A

    44. 0x7FF714998911 DeathStranding.exe, 0x14998911

    45. 0x7FF714A12F01 DeathStranding.exe, 0x14A12F01

    46. 0x7FF714A1935A DeathStranding.exe, 0x14A1935A

    47. 0x7FF714DB82D1 DeathStranding.exe, 0x14DB82D1

    48. 0x7FF716524413 DeathStranding.exe, 0x16524413

    49. 0x7FF71651B718 DeathStranding.exe, 0x1651B718

    50. 0x7FF7156DD93E DeathStranding.exe, 0x156DD93E

    51. 0x7FF7156D9356 DeathStranding.exe, 0x156D9356

    52. 0x7FF7164E969F DeathStranding.exe, 0x164E969F

    53. 0x7FF7156DB350 DeathStranding.exe, 0x156DB350

    54. 0x7FF7156DAE4A DeathStranding.exe, 0x156DAE4A

    55. 0x7FF7156D2288 DeathStranding.exe, 0x156D2288

    56. 0x7FF7156CCC1D DeathStranding.exe, 0x156CCC1D

    57. 0x7FF71498AD75 DeathStranding.exe, 0x1498AD75

    58. 0x7FF71498B0CA DeathStranding.exe, 0x1498B0CA

    59. 0x7FF71498AF65 DeathStranding.exe, 0x1498AF65

    60. 0x7FF7169BA90E DeathStranding.exe, 0x169BA90E

    61. 0x7FF81AA6257D KERNEL32.DLL, 0x1AA6257D

    62. 0x7FF81B3CAA58 ntdll.dll, 0x1B3CAA58

    Seems like the problem is in my Directx 12
    I even reinstalled the driver, but the issue continues

    :)
     
    VARUN_V, Dec 11, 2023
    #1
  2. Yuhao Li - MSFT Win User

    Directx 12 error while playing death stranding

    Hello, VARUN_V

    Welcome to Microsoft Community.

    I found similar issues in Steam Community.

    The Solution to Access Violation (C0000005h) Issue in Death Stranding :: DEATH STRANDING DIRECTOR'S CUT General Discussions (steamcommunity.com)

    An access violation (c0000005h) fix!!! :: DEATH STRANDING General Discussions (steamcommunity.com)

    Did you try the suggestions in these discussions?

    By the way, did you update (not reinstall) your graphics driver from the official websites of NVidia and Intel?

    Official Drivers | NVIDIA

    Download Intel Drivers and Software

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Yuhao Li

    Microsoft Community Technical Support
  3. VARUN_V Win User

    Directx 12 error while playing death stranding

    yes i have the latest nvidia gpu driver installed
  4. Yuhao Li - MSFT Win User

    Directx 12 error while playing death stranding

    So did you try the steps in Steam community as I mentioned previously?
  5. Sintel MK Win User

    uncharted legacy of thieves collection pc game error

    it's not error its requirement, you need DirectX 12 supported GPU to run this game.

    Even you update your GPU its not gonna work until Sony give us update for game to play on old GPU or someone find solution to play on DirectX 11 supported GPU (like they did on Cyberpunk 2077, Death Straining, Elden Ring).
  6. JosefLBohorquez Win User

    Death stranding error

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Karl

    Additional information is needed, please tell me:

    Is this happening on Xbox or PC?
    If it’s on Xbox, what console do you have?
    If it’s on PC, are you using windows 10 or 11?

    In any case:
    Is this happening only with this game or if you try a different game something similar happens?
    And, what did you tried so far to fix this
    In that way I can advise you different things or how to proceed
Thema:

Directx 12 error while playing death stranding

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