Digital Rights to redeemed code disappeared

Discus and support Digital Rights to redeemed code disappeared in XBoX Games and Apps to solve the problem; I reset the software on my Xbox One. I was prompted to do so because of issues with online chat and invites not showing up to friends. After... Discussion in 'XBoX Games and Apps' started by TA Drag Racer, Jun 23, 2015.

  1. Digital Rights to redeemed code disappeared


    I reset the software on my Xbox One. I was prompted to do so because of issues with online chat and invites not showing up to friends. After resetting the software, I configured the Xbox One and logged onto my account. One of my DLC's for Destiny no longer
    functioned.

    I received a code for the Blacksmith shader for pre-ordering Advanced Warfare from Gamestop. I entered the code, all worked fine, and I have the code on my Destiny Characters. When I reset the software, the code stopped working. I read the help, it stated
    to reinstall the software. I deleted the DLC, and attempted to reinstall the DLC. It now states, bundle only. I no longer have access to the shader.

    I may seem like a small thing, but I purchased and used the shader since I got the pre-order. The code was accepted fine, and the shader was installed on my characters. The shader, when equipped, wouldn't change the shade and if you click on it in the
    game, it just said purchase required.

    I can find no way to show which codes have been redeemed as there was on the 360. I am *** out of the content, I actually paid $5 for (I eventually bought the game through the Xbox Store)? I would like my DLC restated if possible.

    Thanks

    :)
     
    TA Drag Racer, Jun 23, 2015
    #1
  2. jstep
    jstep Guest
    How to Redeem a Code on Xbox One - QR Code or 25 Character Code

    Hey guys! Okay, so you need to figure out how to redeem codes on the Xbox One? Well, there are a few ways of doing this.

    1.
    • Login to Xbox.com (top right hand side)
    • In the top bar, mouse over Xbox Live Gold
    • You'll see 'Redeem Code' in the drop down list
    • Click 'Redeem' and enter your 25 digit code!
    If your code is a game or DLC, it will automatically start downloading once you login to your Xbox, unless you have your Xbox in standby, which will allow it to download right away!


    2.
    • From the main page of the Xbox One dashboard, scroll to the right to the 'Games' section and select that section -or- If your Kinect is connected, say "Xbox, Use a Code"
    • If you have a QR code (that square looking code thing), you can hold it up to your Kinect to redeem it.
    • If you have a 25 digit code, in the lower left of the screen, you have the option to "enter the 25-character code." Click that and enter your code. Confirm your code and you're all set!
    Your item will automatically download. Enjoy!


    [video=youtube;VYOHd5dF9jg]
     
    jstep, Jun 23, 2015
    #2
  3. Redeemed codes do not appear in transaction history

    I redeemed three codes in November 2013 and they are not appearing in my transaction history. 2 of the codes unlocked digital content that is still working fine but the content from the third code has disappeared from my console. The official support will
    not help me because the three transactions do not appear in my history. is there some other way to view the redeemed code transactions?
     
    Chips Mischief, Jun 23, 2015
    #3
  4. Smwutches Win User

    Redeeming code

    Make sure you're redeeming it in the right place. An Xbox code is 25 digits. Since it's 16 digits, you most likely need to redeem it on Epic's website. There should be instructions with the code.
  5. XvSUPERvX Win User

    Get to know with instructions given with code

    Is it a 25 digit code? Some codes are shorter and have to be redeemed on another website to get the right code.
  6. The Flockster Win User

    Halo 4 specializations arn't appearing

    I have the same problem. After the 30mb update the specializations disappeared. The code was redeemed on my account. The code worked fine. The only thing that happened was the 30mb update then they disappeared.
  7. Mikeysoonerfan Win User

    Xbox live codes

    I have never had a code disappear. I have had some expire. Just to make sure you are looking on the right message thread. The "Messages from Xbox Live" section of messages right? I can still go way back and see codes I have redeemed.
  8. StuartATrueRed Win User

    Xbox apex 20$ gift card

    Have you checked the card? It might have instructions on where to redeem the code. That 10-digit code might redeem on a website which then gives you the 25-digit code for you to redeem.
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Digital Rights to redeemed code disappeared

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