Digital promotion points not deposited

Discus and support Digital promotion points not deposited in XBoX Rewards & Social to solve the problem; Hello, I was told by your twitter account to make a new post here regarding points from the digital pre order promotion that ended on December 31st. I... Discussion in 'XBoX Rewards & Social' started by AlphaSolaris, Jan 17, 2017.

  1. AlphaSolaris
    AlphaSolaris Guest

    Digital promotion points not deposited


    Hello,

    I was told by your twitter account to make a new post here regarding points from the digital pre order promotion that ended on December 31st. I have yet to see them deposited, the only points I've seen are my vip points. My gamertag is .

    :)
     
    AlphaSolaris, Jan 17, 2017
    #1
  2. Jacyintha
    Jacyintha Guest
    Downloaded GOLD Membership, never got 800 points promised for signing up!!!

    The points are never deposited right away. The promotion will probably end in a few days. After that its 6-8 weeks for the points to be deposited.
     
    Jacyintha, Jan 17, 2017
    #2
  3. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest
    I have not recieved my reward points for pre-ordering Halo Wars 2 Ultimate Edition.

    I am not aware of a recent promotion for only purchasing that title. There is a current promotion that offers 15,000 for pre-ordering 3 digital games on the eligible list (including Halo Wars 2) and if you are a US member there is a promotion for the PHYSICAL
    disc for 15,000 if you pre-order from microsoftstore.com.

    If you did do the 2nd one (physical disc from microsoftstore.com) those points are not deposited until 10-15 business days AFTER the title launches.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Jan 17, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Digital promotion points not deposited

    XBLRewards8, Jan 18, 2017
    #4
  5. XBLRewards8 Win User

    Digital promotion points not deposited

  6. Jacyintha Win User

    Downloaded GOLD Membership, never got 800 points promised for signing up!!!

    The points are never deposited right away. The promotion will probably end in a few days. After that its 6-8 weeks for the points to be deposited.
  7. ngocphi Win User

    Bought live did not get the deal tho???

    if you read the description promotional points are deposited 6-8 weeks after the promotions end

    whisper it is still runing
  8. Murphs-A47006C9-2185 Win User

    I have not recieved my reward points for pre-ordering Halo Wars 2 Ultimate Edition.

    I am not aware of a recent promotion for only purchasing that title. There is a current promotion that offers 15,000 for pre-ordering 3 digital games on the eligible list (including Halo Wars 2) and if you are a US member there is a promotion for the PHYSICAL
    disc for 15,000 if you pre-order from microsoftstore.com.

    If you did do the 2nd one (physical disc from microsoftstore.com) those points are not deposited until 10-15 business days AFTER the title launches.
  9. ADAM HELIX Win User

    Pending rewards credits or not received - One single big thread!

    Well, its the 30th and no deposit. The support chat rep sent me here are you guys going to deposit my credits lol

    It says it may not deposit until the promotion has ended the 50000 points from the holiday deal at microsoft store.
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Digital promotion points not deposited

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