Digital Preorder keys not received >30 days after purchase

Discus and support Digital Preorder keys not received >30 days after purchase in XBoX Sales and Promo to solve the problem; My Dark Souls, Doom, and Doom 2 keys have not been received after digitally preordering DOOM and Dark Souls 3 on March 3rd. Ive spoken to support who... Discussion in 'XBoX Sales and Promo' started by ekalb yoccm, Apr 9, 2016.

  1. ekalb yoccm
    ekalb yoccm Guest

    Digital Preorder keys not received >30 days after purchase


    My Dark Souls, Doom, and Doom 2 keys have not been received after digitally preordering DOOM and Dark Souls 3 on March 3rd. Ive spoken to support who acknowledged that I've been properly billed and should have received the code, and they recommended I post
    here to receive the codes

    :)
     
    ekalb yoccm, Apr 9, 2016
    #1
  2. DenverNick
    DenverNick Guest
    Have not received Fallout 3 code

    I also have not received my code. Digital preorder.

    GT:
     
    DenverNick, Apr 9, 2016
    #2
  3. Krontan
    Krontan Guest
    Did not receive Fallout 3 code

    • Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”
    • Date of purchase: “10/30/2015”
    • Issue:
      • “I have not received my Fallout 3 code after 10 calendar days.”
     
    Krontan, Apr 9, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Digital Preorder keys not received >30 days after purchase

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! Digital Preorder keys not received >30 days after purchase :D
     
    Mister Beep, Apr 11, 2016
    #4
  5. Mister Beep Win User

    Digital Preorder keys not received >30 days after purchase

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! :D
  6. Smwutches Win User

    Xbox Rewards Mission (no rewards)

    If you preordered digitally it would count towards your Games on Demand punchcard and you would need to purchase 2 more eligible games in order to receive the credits.

    If you preordered as a physical disc from microsoftstore.com, the credits will show as pending about 10-15 business days after the game ships.
  7. Smwutches Win User

    pre order credits

    If you preordered a physical disc from microsoftstore.com then you should receive the 15,000 credits about 10-15 business days after the game shipped. If you preordered digitally, it would not have qualified for that offer.
  8. Smwutches Win User

    Missing credits For preorder

    If you preordered digitally, it would have counted towards your Games on Demand punchcard offer and you would need 2 other eligible purchases in order to complete that offer and receive the credits.

    If you preordered a physical disc from microsoftstore.com, the credits should show as pending about 10-15 business days after the game shipped.
  9. Smwutches Win User

    15000 CREDITS

    The 15,000 credits should be added as pending about 10-15 business days after the game ships as long as you preordered from Microsoftstore.com

    If you preordered it digitally this month, it would count towards your Games on Demand punch card and you would need 2 other eligible purchases in order to complete that offer and receive the credits
Thema:

Digital Preorder keys not received >30 days after purchase

Loading...

  1. Digital Preorder keys not received >30 days after purchase - Similar Threads - Digital Preorder keys

  2. Digital Game Resale Marketplace Proposal for Microsoft Store

    in XboX Insiders
    Digital Game Resale Marketplace Proposal for Microsoft Store: This proposal presents the implementation of an official system within the Microsoft Store that allows users to resell previously purchased digital games under platform-controlled conditions. The...

  3. The "Permanent Conversion" Update Let us sacrifice our old discs for a Digital License!

    in XboX Insiders
    The "Permanent Conversion" Update Let us sacrifice our old discs for a Digital License!: The Problem Physical discs for classics like Red Dead Redemption are fragile. Even in 2026, we’re still dealing with discs getting scratched by drives or worn out by spinning every time we want to...

  4. Xbox needs to fix this problem with no way to add disc to digital version

    in XboX Insiders
    Xbox needs to fix this problem with no way to add disc to digital version: Why is there no way where I can buy a drive or adapter to add disc to the console I get you want ppl to buy the next version but now I want to get a PlayStation submitted by /u/Mental-Ad3047...

  5. My digital copy of elden ring deleted itself and now it like i never owned the game, any fixes?

    in XBoX Games and Apps
    My digital copy of elden ring deleted itself and now it like i never owned the game, any fixes?: So basically i bought elden ring online from the xbox store and had been playing it fine for months, then one day i go to load it up and it says i need to own the game to play it. I’ve contacted...

  6. Digital MW2

    in XBoX Games and Apps
    Digital MW2: Got a digital but where I got COD MW where its in a group selection but 1 and 3 plays but 2 shows disc sys error I've uninstall it and downloaded it but same thing happens its MW 2 with GHOST on...

  7. GameStop digital preorder how do I get access to it?

    in XboX Insiders
    GameStop digital preorder how do I get access to it?: I preordered a digital game today at GameStop. I tried to figure out how the whole process of getting access to it works while at the store, but I left still confused. How does a digital pre order...

  8. How can I get a refund for this (preordered) digital 2k24 25th Anniversary Edition for...

    in XBoX Games and Apps
    How can I get a refund for this (preordered) digital 2k24 25th Anniversary Edition for...: I purchased the 2k24 Pre-order 25th Anniversary Edition. The only reason I purchased this version was the bonus of the 2x16 level skips per season. After launch I noticed I had not received this...

  9. I preordered the digital deluxe edition of diablo iv and i am still getting the unable to...

    in XBoX Games and Apps
    I preordered the digital deluxe edition of diablo iv and i am still getting the unable to...: Preordered the digital deluxe edition and still cant access the game. I have the statement from xbox live about both it and the points i earned by buying it. I still get the "unable to find a...

  10. hey, so my brother can't preorder Street Fighter 6 digitally

    in XBoX Games and Apps
    hey, so my brother can't preorder Street Fighter 6 digitally: as question says my brother can't preorder street fighter 6 digitally he has xbox series s and has the funds but it says can't use his gift card funds which has $65 but will not let him preorder...