Digital gift X box live gold return before activation.

BrandonCrowder1 · Aug 30, 2020

I ordered three gift xbox live gold cards but i only needed one. I need the other two refunded, they haven't been activated. I can't figure out how to do it, help please.

:)

winkybil · Aug 31, 2020

I tried looking and couldn’t find anything related so hoping I can get some help.

My children received two Xbox gift cards for Christmas. They were for Fallout 76 in game currency. They were purchased at Walmart. But they were the incorrect ones. My parents meant to buy just a regular Xbox gift card so my kids could buy games, memberships, etc. They then went to Walmart and they would not refund them. I contacted Xbox customer service and was told that since they were purchased at Walmart and not Microsoft directly, that they could not help.

BrandonCrowder1

Thanks for the help, it won't let me choose a refund so maybe it isn't available. I haven't activated then so I'll just stop the charges through the bank and see where that leads.

BrandonCrowder1

I will follow this link, I've been trying to get this which seems should be easy since yesterday. The purchase history doesn't have a link anywhere for return or cancel.

BrandonCrowder1

I bought it directly from Microsoft

[Farscape]

you will need to contact the seller to see if you can get a refund on the gift cards.

dempup

You might also have the option to request refund/cancellation on your Account order list @ https://account.microsoft.com/billing/orders as i recall.

Worth checking out, so you don't get in trouble.

Digital gift X box live gold return before activation.