Digital game return

wildstyle227 · Jan 16, 2018

is it even possible for one to trade in, return or get back money for digital games

:)

CODukes4 · Jan 16, 2018

So what is the consensus for this game?

Does xbox one allow returns on digital games?

FireFury · Jan 16, 2018

Digital Returns

I was looking specifically for an email to use to contact Microsoft. Is there an email for me to use? I did find a phone number, but it would be a little more convenient for me to email due to my schedule. Also, I made a second post asking whether or not
it is possible to transfer the game from my PC to my Xbox.

cetmonkey44 · Jan 16, 2018

You can get a refund if you digitally purchased the game through the store, and have played less then 2 hours, and purchased it less then 2 weeks ago.

You can do this from account.microsoft.com

choppyseize

There is a time limit with digital purchases. 3 months is way over the limit so it's very unlikely they will issue a refund

Mistress Sara

Hi there,

All refunds have to go through the
refund request form, but not all games can be returned. There is a time limit, as well as a play limit factored into if a digital item can be returned.

Smwutches

Unfortunately there is nothing else that can be done with it.

M3tal Daz3

For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us

cetmonkey44

You can get a refund if you digitally purchased the game through the store, and have played less then 2 hours, and purchased it less then 2 weeks ago.

You can do this from account.microsoft.com

Digital game return