Digital bundle options did not pop up when setting up my new series s

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Are they not appearing over here?

Settings > Account > Included with this Xbox

If you still don’t see your Digital Direct offers, try removing and re-adding your Microsoft account.

Remove Account:

1. Press the Xbox button.

2. Select System > Settings > Account > Remove accounts.

3. Select the account that you want to remove, and then Remove.

4. Close.

Power Cycle:

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

Add Account:

1. Press the Xbox button.

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

3. Enter the Email Address and the Password.

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

After that, check for the bundle again

You just pop the disk I. That's it

The only option to install is from a digital copy not a disk

Bundle willing only show up on the store which you can not jse

Hi Josef

I will try out your option A and provide feedback

I have tried option B and that did not help

Please provide any other options

What console do you have - Xbox series s digital
Is your console up to date- The console did perform an update on start up and does indicate system is up to date
Is the console brand new or used - New
Where are you physically located? (Country)- South Africa
What’s your NAT type - Open
And are you not using an insider build/ beta OS, right - Not sure what this is

Digital or not if you follow these steps it will work 100%, even if you did or did not buy the crossgen bundle.. Go to it.

When I booted up the game from this, I had no option for file management where it was for the normal game

I tried that & the 1.4gb turned into 113.55gbs instead of 180. (I'm downloading the Xbox Series X|S version as it shows in the title of the download) I believe in the latest season 3 update Treyarch must have messed it up for people.

Hello @BlueWolverine81!

With update issues like these, we recommend following the steps mentioned in Troubleshoot system updates on Xbox | Xbox Support page. However, if the issue persist, it can be a hardware issue, therefore your console will need to be serviced. If it still under warranty, you can request a repair order for it using the link below.

Device service and repair