Different subscriptions?

Discus and support Different subscriptions? in XBoX on Consoles to solve the problem; So I'm getting 2 subscriptions taken from my account, all though my previous (360) and new (one) should be the same email address/bank account etc. Any... Discussion in 'XBoX on Consoles' started by Thedarkbarb13, Mar 10, 2018.

  1. Thedarkbarb13
    Thedarkbarb13 Guest

    Different subscriptions?


    So I'm getting 2 subscriptions taken from my account, all though my previous (360) and new (one) should be the same email address/bank account etc. Any way I can find out what the other account is and maybe get it refunded?

    :)
     
    Thedarkbarb13, Mar 10, 2018
    #1
  2. Bromopoly
    Bromopoly Guest
    Different Xbox, different result

    We tried clearing his cache and he has more than enough memory.
     
    Bromopoly, Mar 10, 2018
    #2
  3. staindglassjaw
    staindglassjaw Guest
    Different Xbox, different result

    Your brother may need to clear the cache on his xbox. Or he needs to check and make sure he has enough memory.
     
    staindglassjaw, Mar 10, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Different subscriptions?

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Mar 10, 2018
    #4
  5. Smwutches Win User

    Different subscriptions?

    You'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. KrisFarrell Win User

    Transfer of GOLD subscription to different player/

    True, they cant just be swapped to another account for any old reason. But in this case support may be able to help.
  7. CHAD TPRUITT Win User

    Transfer of GOLD subscription to different player/

    Could you explain this "small mistake"?
  8. CHAD TPRUITT Win User

    Transfer of GOLD subscription to different player/

    Ohhh...ugly. Well, yeah you are right...it was wasted. At least on his console...you should get one and then you could download the profile to it!
  9. Anghor Win User

    Transfer of GOLD subscription to different player/

    I was signed in on my friend XBOX. He just bring home new code card for GOLD and without checking - redeem code in XBOX. Unfortunately it was not his account. Problem is that I personally don't own XBOX so this GOLD in is just wasted.
Thema:

Different subscriptions?

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