Didn't recieve my Gems

Discus and support Didn't recieve my Gems in XBoX Rewards & Social to solve the problem; Hello, I applied for my gems several days ago. This small text indicates that it could take up to 96 hours to update my account balance. Now I waited... Discussion in 'XBoX Rewards & Social' started by Dr Geld4hnung, Mar 22, 2018.

  1. Dr Geld4hnung
    Dr Geld4hnung Guest

    Didn't recieve my Gems


    Hello, I applied for my gems several days ago. This small text indicates that it could take up to 96 hours to update my account balance. Now I waited for my Gems for 9 days. I ask for a solution.

    :)
     
    Dr Geld4hnung, Mar 22, 2018
    #1
  2. Unicorn Poedie
    Unicorn Poedie Guest
    I didn't recieve gems on smite

    I tried to buy gems on smite but I never recieved any gems. the payment was complete, I even waited 2 days but still no gems. I had contact with smite and they told me to contact microsoft so now I did. please help me find out why this keeps happening. still
    have to get 600 gems and I would like to buy some more.

    hope to hear from you soon,

    Thanks
     
    Unicorn Poedie, Mar 22, 2018
    #2
  3. Mister Cizl
    Mister Cizl Guest
    I didn't recieve gems on smite

    Hey Unicorn Poedie! For billing and subscription assistance, contact support here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Mar 22, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Didn't recieve my Gems

    Hello Dr Geld4hnung,

    We see that all your Gems are currently in your account, and are displayed as part of your Gem total on the top of the Vault page. They have been there since you claimed them, or otherwise were added to your account naturally, such as your Gems from spending.
     
    XBLRewards8, Mar 22, 2018
    #4
  5. XBLRewards8 Win User

    Didn't recieve my Gems

    Hello Dr Geld4hnung,

    We see that all your Gems are currently in your account, and are displayed as part of your Gem total on the top of the Vault page. They have been there since you claimed them, or otherwise were added to your account naturally, such as your Gems from spending.
  6. Mister Cizl Win User

    I didn't recieve gems on smite

    Hey Unicorn Poedie! For billing and subscription assistance, contact support here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. Unicorn Poedie Win User

    I didn't recieve gems on smite

    I think there is something wrong with my account
  8. PAWxx1963 Win User

    Xbox Rewards "Deposited"

    Those are for gems which are not the same as rewards credits.
    So what are the gems? As in the email it states that they will be transferred across to microsoft reward credits. I thought it had some affect on the rewards I recieve?
  9. x Sarasaurus x Win User

    Didn't recieve my MineCoins.

    Hi there,

    Thanks for reaching out to us and sorry to hear you are having trouble with your minecoins.

    So i may better understand, when you purchased the minecoins. Was this on the xbox store, in the minecraft marketplace or on the minecraft website?

    You may reach out to support

    As they will be able to look at your account to see what might of been the issue.Xbox customer support

    Alternatively you may also read through this here Minecraft help center. That will also direct you to minecraft support.
Thema:

Didn't recieve my Gems

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