Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash.

Discus and support Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash. in XBoX Sales and Promo to solve the problem; I purchased Red Dead Redemption 2 Special Edition and didn't receive my $1,000,000 GTA V Online cash within 15 days of the purchase.... Discussion in 'XBoX Sales and Promo' started by Ironmissile, Aug 16, 2018.

  1. Ironmissile
    Ironmissile Guest

    Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash.


    I purchased Red Dead Redemption 2 Special Edition and didn't receive my $1,000,000 GTA V Online cash within 15 days of the purchase.

    :)
     
    Ironmissile, Aug 16, 2018
    #1
  2. melkkman-F6877937-2C29-441A-B0B1-757697AD11DF
    melkkman-F6877937-2C29-441A-B0B1-757697AD11DF Guest
    Red dead redemption 2 bonus

    hello I have pre-ordered Red Dead Redemption 2 special edition and I haven't received an email, xbox live message or code yet for the free cash for GTA online even after 4 weeks.

    Can you help me receive the code?
     
    melkkman-F6877937-2C29-441A-B0B1-757697AD11DF, Aug 16, 2018
    #2
  3. Maynard007
    Maynard007 Guest
    Pre-ordered Red Dead 2 Ultimate, no GTA V code sent

    I pre ordered Red Dead Redemption 2 Ultimate Edition through The Microsoft Store on my Xbox One and was supposed to receive a message with a code for $2 Million in GTA V Online within 7-10 days. It has been long past that and still no code
     
    Maynard007, Aug 16, 2018
    #3
  4. denis97g
    denis97g Guest

    Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash.

    you may want to contact rockstar support.
     
    denis97g, Aug 16, 2018
    #4
  5. Ironmissile
    Ironmissile Guest
    I've tried several times. They never get back to me. I don't know what to do because their customer support is terrible
     
    Ironmissile, Aug 18, 2018
    #5
  6. Jim4568
    Jim4568 Guest
    My son has same issue preorder Red dead 2 ultimate edition this was a xbox store promotion not a Rockstar promotion you could only get at xbox store so how is Rockstar going to help? the problem is with xbox store!!!!
     
    Jim4568, Nov 10, 2018
    #6
  7. ShaneHepburn
    ShaneHepburn Guest
    Hello Ironmissile,

    I received the same problem with you, I contacted Rockstar Support and which the will ask you is

    Screenshot proof Purchased

    For more information to contact Rockstar support please click on this link below

    Rockstar Games Customer Support

    Once you get onto Rockstar Support page

    1. select GTA 5

    2. select purchased/Activation

    3. Select Purchase problems

    4. select In game purchase

    5. select your console

    6. fill In your details

    7. After you fill in your details you can choose from 3 options

    Submit Web chat

    Submit chat Ticket

    Request call back

    I hope this information is helpful

    Thanks

    Shane



    thanks

    Shane
     
    ShaneHepburn, Nov 3, 2018
    #7
  8. Bloodlust III Win User

    OFFICIAL Red Dead Redemtion 2 Pre-Order Thread

    Pre-ordered Red Dead Redemption 2 Ultimate edition about 3 months ago and never got the code for the GTA V $2,000,000
  9. ClearDeku1021 Win User

    OFFICIAL Red Dead Redemtion 2 Pre-Order Thread

    I have not received my pre order bonus code for pre odering red dead redemption 2 and does that code also entail the money for gta 5.
  10. Jim4568 Win User

    Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash.

    My son has same issue preorder Red dead 2 ultimate edition this was a xbox store promotion not a Rockstar promotion you could only get at xbox store so how is Rockstar going to help? the problem is with xbox store!!!!
  11. ShaneHepburn Win User

    Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash.

    I purchased Red Dead Redemption 2 Special Edition and didn't receive my $1,000,000 GTA V Online cash within 15 days of the purchase.
    Hello Ironmissile,

    I received the same problem with you, I contacted Rockstar Support and which the will ask you is

    Screenshot proof Purchased

    For more information to contact Rockstar support please click on this link below

    https://support.rockstargames.com/

    Once you get onto Rockstar Support page

    1. select GTA 5

    2. select purchased/Activation

    3. Select Purchase problems

    4. select In game purchase

    5. select your console

    6. fill In your details

    7. After you fill in your details you can choose from 3 options

    Submit Web chat

    Submit chat Ticket

    Request call back

    I hope this information is helpful

    Thanks

    Shane



    thanks

    Shane
  12. denis97g Win User

    Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash.

    you may want to contact rockstar support.
Thema:

Didn't receive Red Dead Redemption 2 pre-order GTA V Online cash.

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