Didn't receive points

Discus and support Didn't receive points in XBoX Rewards & Social to solve the problem; rewards punch card didn't register third preorder therefore I didn't receive my 15000 points 22d259a6-d2ca-4017-a5b6-9cde03554c78 Discussion in 'XBoX Rewards & Social' started by BlazedxMikeyJRB, Dec 10, 2016.

  1. Didn't receive points


    rewards punch card didn't register third preorder therefore I didn't receive my 15000 points

    :)
     
    BlazedxMikeyJRB, Dec 10, 2016
    #1
  2. LexMoon743
    LexMoon743 Guest
    I didn't receive points.

    Hey guys I'm Reward member since October 2014 and I never received rewards points, any account bug I think. Can you guys look for me?

    I'm a super active member check my account.

    My id is King Lexor, please check.

    Thanks
     
    LexMoon743, Dec 10, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    I didn't receive points.

    Hello King LeXoR,

    You are registered as a US Rewards member. Since you have been spending in a regional currency other than USD, those purchases are not eligible for Rewards. We can only Reward purchases made within the program.
     
    XBLRewards8, Dec 10, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Didn't receive points

    Hello BlazedxMikeyJRB,

    Since only your purchases of Dragon Ball and Call of Duty were within the offer period, you only received two punches for those purchases. Only pre-orders made within the offer period are eligible for this offer.
     
    XBLRewards8, Dec 12, 2016
    #4
  5. XBLRewards8 Win User

    Didn't receive points

    Hello BlazedxMikeyJRB,

    Since only your purchases of Dragon Ball and Call of Duty were within the offer period, you only received two punches for those purchases. Only pre-orders made within the offer period are eligible for this offer.
  6. XBLRewards8 Win User

    I didn't receive points.

    Hello King LeXoR,

    You are registered as a US Rewards member. Since you have been spending in a regional currency other than USD, those purchases are not eligible for Rewards. We can only Reward purchases made within the program.
  7. XBLRewards3 Win User

    Didn't receive Microsoft Reward Points

    Hi OwwMyNucknFuttz. Smwutches is correct. Since this is not an Xbox Live Rewards promotion, you'll need to reach out to Microsoft Rewards.
  8. Smwutches Win User

    Didn't receive Microsoft Reward Points

    Points for the controller should be given about 14 days after the controller ships. You should also receive an email when you receive them.

    You would need to contact support for the Microsoft Rewards program for assistance with their offers since they are separate from the Xbox Rewards program. Their contact can be found on their redemption page.
  9. Smwutches Win User

    Didn't receive my 50,000 points

    The credits should show as pending sbout 15 business days after the console ships.
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Didn't receive points

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