Didn't receive Overwatch Widowmaker Noire pre-order skin

Discus and support Didn't receive Overwatch Widowmaker Noire pre-order skin in XBoX Sales and Promo to solve the problem; Hi there, I bought Overwatch digitally at around 10pm PST on May 23rd but didn't receive the pre-order bonus skin for Widowmaker. I spoke with a... Discussion in 'XBoX Sales and Promo' started by Spykles, May 23, 2016.

  1. Spykles
    Spykles Guest

    Didn't receive Overwatch Widowmaker Noire pre-order skin


    Hi there,

    I bought Overwatch digitally at around 10pm PST on May 23rd but didn't receive the pre-order bonus skin for Widowmaker. I spoke with a support representative who reviewed the purchase and confirmed it was a valid purchase, reference number is:
    [Mod Removed]

    Hoping to get this resolved ASAP!

    Thank you Didn't receive Overwatch Widowmaker Noire pre-order skin :)

    :)
     
    Spykles, May 23, 2016
    #1
  2. X Ohm Calvin X
    X Ohm Calvin X Guest
    I didn't recieve my pre order overwatch origin edition Widowmaker Noire Skin

    I bought Overwatch Origins Edition digital code and I have all the origin skin but not the Widowmaker Noire skin that came with pre order. Today I talk with a xbox support about this issue and state that I did purchase on my account.
     
    X Ohm Calvin X, May 23, 2016
    #2
  3. Vanylla Latte
    Vanylla Latte Guest
    Problems with code/Noire Widowmaker Skin

    Hello there, I Preordered Overwatch and I entered the code to redeem the Noire Widowmaker Skin and the license did not apply to my account. When I go to redeem it again, it says the code has already been used. I was in chat and we went through some troubleshooting
    idea, and have had no luck. Please help me, as the Noire Widowmaker Skin was on of the reasons I preordered to behin with.
     
    Vanylla Latte, May 23, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Didn't receive Overwatch Widowmaker Noire pre-order skin

    Hey there Spykles!

    The Widowmaker skin should show up automatically in-game if you pre-ordered. If you head on over to Hero Gallery Widowmaker should show up as already having 1 skin unlocked. From there you can equip it Didn't receive Overwatch Widowmaker Noire pre-order skin :) Let us know if that helps!

    Hope you're having as much fun with Overwatch as I am!
     
    Mister Maka, May 24, 2016
    #4
  5. vexed DLX
    vexed DLX Guest
    I pre-ordered on the 20th and didn't get my Noire costume either... When I go to the Gallery it is locked.
     
    vexed DLX, May 25, 2016
    #5
  6. Vanylla Latte
    Vanylla Latte Guest
    I'm having the same issue with it not being in my gallery.
     
    Vanylla Latte, May 25, 2016
    #6
  7. Mister Maka
    Mister Maka Guest
    Hey there vexed DLX and Vanylla Latte.

    To clarify, did you purchase the game digitally through the Xbox Store or did you purchase a physical copy of the game?
     
    Mister Maka, May 26, 2016
    #7
  8. Mister Beep
    Mister Beep Guest

    Didn't receive Overwatch Widowmaker Noire pre-order skin

    Hey Vanylla Latte,

    Can you clarify if you received a redemption code inside the case? Were you able to redeem that code? If you still have the code, please private message me the code you received by clicking on the envelope below this post so we can look into it.

    Thanks!
     
    Mister Beep, Nov 3, 2018
    #8
  9. Mister Maka Win User

    Didn't receive Overwatch Widowmaker Noire pre-order skin

    Hey there Spykles!

    The Widowmaker skin should show up automatically in-game if you pre-ordered. If you head on over to Hero Gallery Widowmaker should show up as already having 1 skin unlocked. From there you can equip it :) Let us know if that helps!

    Hope you're having as much fun with Overwatch as I am!
  10. Vanylla Latte Win User

    Didn't receive Overwatch Widowmaker Noire pre-order skin

    I'm having the same issue with it not being in my gallery.
  11. Mister Beep Win User

    Didn't receive Overwatch Widowmaker Noire pre-order skin

    Hey Vanylla Latte,

    Can you clarify if you received a redemption code inside the case? Were you able to redeem that code? If you still have the code, please private message me the code you received by clicking on the envelope below this post so we can look into it.

    Thanks!
  12. Mister Maka Win User

    Didn't receive Overwatch Widowmaker Noire pre-order skin

    Hey there vexed DLX and Vanylla Latte.

    To clarify, did you purchase the game digitally through the Xbox Store or did you purchase a physical copy of the game?
  13. vexed DLX Win User

    Didn't receive Overwatch Widowmaker Noire pre-order skin

    I pre-ordered on the 20th and didn't get my Noire costume either... When I go to the Gallery it is locked.
Thema:

Didn't receive Overwatch Widowmaker Noire pre-order skin

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