Didn't receive Oct or Nov quest "mystery prize"

Discus and support Didn't receive Oct or Nov quest "mystery prize" in XBoX Sales and Promo to solve the problem; Dear support team I need your help! I have not received the prize for completing the quests for both October and November. I was so excited when you... Discussion in 'XBoX Sales and Promo' started by Akka838, Dec 21, 2017.

  1. Akka838
    Akka838 Guest

    Didn't receive Oct or Nov quest "mystery prize"


    Dear support team I need your help! I have not received the prize for completing the quests for both October and November.

    I was so excited when you launched quest rewards, but am starting to feel like I just wasted a bunch of time playing the games and apps required to complete the quests.

    I have called twice to try and get this resolved. The first time they just told me to wait until the end of November (to get October reward) and the second time they said that only way it can be resolved is by posting thread in this forum (they sent me link)
    How can I get the prizes I put in the time to earn? Please save the day and turn this poor experience into a good one!

    Thank for your time,



    :)
     
    Akka838, Dec 21, 2017
    #1
  2. AmissTulip043
    AmissTulip043 Guest
    Have not received mystery prize for feb gold quest

    Hi,

    I saw that a lot of players received there mystery prize...

    I didn't receive the mystery prize for the Gold quest and i'm pretty sure i completed the challenges.
     
    AmissTulip043, Dec 21, 2017
    #2
  3. xbox1streak
    xbox1streak Guest
    Haven't got my mystery gift for the month of Oct & Nov

    Hi,





    I have completed Xbox Live Gold quests for the month of Oct & Nov, however I have not received the mystery gift that was promised for both Oct & Nov, could you please help ?
     
    xbox1streak, Dec 21, 2017
    #3
  4. Mister Cizl Win User

    Xbox Live Quest Reward Requirements

    Hey ToppingNewt355! You will need to complete all three quests to be eligible to receive a mystery prize. Thanks!
  5. Enoughced08 Win User

    Xbox game quest

    Me

    I completed the June 19th to the july 2 xbox live gold quest and never received the mystery prize
  6. DA SHIZZLE IG Win User

    Xbox monthly Quests

    so did you receive a mystery prize yet? Can you get in contact with whoever is in charge of the quest program?
  7. XBLRewards8 Win User

    Xbox Quests not receiving the mystery prize

    Hello WnAGtSmBoYyy,

    This forum is for Xbox Live Rewards issues. Since this is not a Xbox Live Rewards offer, we cannot assist. You may wish to reach out to the general Promotions and Sales support forum for more specific assistance.
  8. WnAGtSmBoYyy Win User

    Xbox Quests not receiving the mystery prize

    Prizes from that offer are sent out within the month after the quest ends. If you don't receive the prizes by the end of November, you'll want to post in the sales and promotions forum for assistance.
    Ok Thanks for your help :)
Thema:

Didn't receive Oct or Nov quest "mystery prize"

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