Didn't receive my free one month subscription of ea access after pre ordering Madden 17.

Discus and support Didn't receive my free one month subscription of ea access after pre ordering Madden 17. in XBoX Sales and Promo to solve the problem; I pre-ordered Madden 17 and as part of the promotion for pre-order I was suppose to get a code for one month free of EA Access. I have not received... Discussion in 'XBoX Sales and Promo' started by Coolbreeze09, Aug 9, 2016.

  1. Coolbreeze09
    Coolbreeze09 Guest

    Didn't receive my free one month subscription of ea access after pre ordering Madden 17.


    I pre-ordered Madden 17 and as part of the promotion for pre-order I was suppose to get a code for one month free of EA Access. I have not received this code, while several people I know have already received their codes and their order was processed the
    same day as mine.

    :)
     
    Coolbreeze09, Aug 9, 2016
    #1
  2. Ripped M
    Ripped M Guest
    Ea access one month trial

    I lost my code for ea access one month trial after pre ordering madden 17. Would like a new one.
     
    Ripped M, Aug 9, 2016
    #2
  3. FlatPup58154344
    FlatPup58154344 Guest
    I pre ordered madden 17 and didn't recieve my 1 month EA access code

    My EA Access code for 1 month still hasn't been given to me after pre ordering the standard edition of madden NFL 17
     
    FlatPup58154344, Aug 9, 2016
    #3
  4. Beastiem188
    Beastiem188 Guest

    Didn't receive my free one month subscription of ea access after pre ordering Madden 17.

    EA may still e processing yours. It can take up to a couple of days for a promotion to register. You could have missed a step to qualify for the promotion offer, but I'm assuming you didn't. Best thing you may not want to do is wait.

    Like if you are satisfied.
     
    Beastiem188, Aug 9, 2016
    #4
  5. Coolbreeze09
    Coolbreeze09 Guest
    I pre-ordered on 7/30 I should have received it by now, as everyone I know received theirs in a matter of days. Also, there were no "additional steps" required to get the free month. The only requirement was to pre-order the game via Xbox live which I did,
    at which point I was to receive the code in my Xbox live inbox. I have been waiting the required days that it takes to process and the disclaimer said it can take 7 days it has now been 11 days.
     
    Coolbreeze09, Aug 9, 2016
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Hey Coolbreeze09 -

    Sincere apologies for the delay. I can definitely understand the frustration this may have caused.

    If you do not see your code for EA Access by end of Friday (August 12, 2016) then please let us know so we can dig a little deeper.

    Thanks for your patience and understanding. Didn't receive my free one month subscription of ea access after pre ordering Madden 17. :)
     
    Miss Bijoux, Nov 3, 2018
    #6
  7. Miss Bijoux Win User

    Pre-Order Madden 17 ea access code problem

    Hey huskerpower222 -

    According to the
    Madden NFL 17 Microsoft Store     page, you will receive your 1 month EA Access code 7-10 days following your pre-order:

    For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
    your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.
    Unfortunately we are unable to obtain advance codes or generate new ones. If you do not receive your code by the 10th day following your pre-order, feel free to post a new thread so we can look into it.

    Thank for understanding.
  8. TobyHoover Win User

    FIFA 17 pre order early acces code.

    Hello as per EA the Pre Order bonus is as fallows:
    www.easports.com/.../fifa-17-pre-order-offers

    Pre-order any digital edition of FIFA 17 through your Xbox One and you’ll get an entire month of EA Access.

    Your not getting FIFA A month early, your getting free access to EA Access for a month.

    EA Access is a subscription-based gaming service by Electronic Arts. The service allows access to select games published by Electronic Arts.

    You will most likely receive an e-mail with the code for your Free month of Access near the launch date of FIFA

    2017. For more info contact EA Support: https://help.ea.com/en/
  9. Miss Bijoux Win User

    Madden 17 EA Access Code.

    Hey MrScarface X -

    According to the
    Madden NFL 17 Microsoft Store     page, the codes for 1 month of EA Access will be sent 7-10 days after the date of pre-order:

    For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
    your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.
    If you don't receive your code by the end of the day on August 26, 2016, feel free to post up a new thread so we can investigate further.

    Apologies for any frustration this may cause.
  10. Miss Bijoux Win User

    Madden 17

    Hey MoV Swole -

    The
    Madden NFL 17 Microsoft Store     page has information regarding the free 1 month of EA Access:

    For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
    your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.
    Unfortunately, we are unable to generate or acquire advance codes. If you don't have your code by August 27, 2016, feel free to post a new thread.

    Apologies for any frustration this may cause.
  11. Mister Beep Win User

    Never received pre ordered madden 17 content, please Help!

    Hey Ea7yz,

    Are you inquiring about the Event Tickets and Pro Packs? If so, you will want to visit EA's

    What Packs to Expect in Your Madden 17 Edition     page. For further assistance on NFL in-game items such as this, please refer to the 'Related articles' at the bottom of that page. This content was not sent out via Xbox Live, so unfortunately we will not have
    any codes for that specific content.

    The only content we are able to assist with on this game is the EA Access code you should have received 7-10 days after pre-ordering the game. Did you receive that EA access code? If not, which day did you pre-order Madden 17?
Thema:

Didn't receive my free one month subscription of ea access after pre ordering Madden 17.

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