Didn't receive Microsoft Reward Points

Discus and support Didn't receive Microsoft Reward Points in XBoX Rewards & Social to solve the problem; I bought a custom xbox controller and I received no Microsoft Rewards for any dollar spent at the Microsoft store or get my bonus 5000 points on Bing... Discussion in 'XBoX Rewards & Social' started by OwwMyNucknFuttz, Dec 22, 2016.

  1. Didn't receive Microsoft Reward Points


    I bought a custom xbox controller and I received no Microsoft Rewards for any dollar spent at the Microsoft store or get my bonus 5000 points on Bing for buying a controller.

    Could someone please help me with this?

    Thank you.

    :)
     
    OwwMyNucknFuttz, Dec 22, 2016
    #1
  2. I didn't receive my Microsoft Reward Points

    It has to be from the official store to get the 50k points...hope that helps!!
     
    HyperVenom523, Dec 22, 2016
    #2
  3. Smwutches
    Smwutches Guest
    I didn't receive my Microsoft Reward Points

    In order to qualify, the console has to be purchased from the Microsoft Store. If you purchased it from a different retailer, it would not be eligible.
     
    Smwutches, Dec 22, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Didn't receive Microsoft Reward Points

    Points for the controller should be given about 14 days after the controller ships. You should also receive an email when you receive them.

    You would need to contact support for the Microsoft Rewards program for assistance with their offers since they are separate from the Xbox Rewards program. Their contact can be found on their redemption page.
     
    Smwutches, Dec 23, 2016
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi OwwMyNucknFuttz. Smwutches is correct. Since this is not an Xbox Live Rewards promotion, you'll need to reach out to Microsoft Rewards.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    Didn't receive Microsoft Reward Points

    Hi OwwMyNucknFuttz. Smwutches is correct. Since this is not an Xbox Live Rewards promotion, you'll need to reach out to Microsoft Rewards.
  7. Smwutches Win User

    Didn't receive Microsoft Reward Points

    Points for the controller should be given about 14 days after the controller ships. You should also receive an email when you receive them.

    You would need to contact support for the Microsoft Rewards program for assistance with their offers since they are separate from the Xbox Rewards program. Their contact can be found on their redemption page.
  8. Smwutches Win User

    I didn't receive my Microsoft Reward Points

    In order to qualify, the console has to be purchased from the Microsoft Store. If you purchased it from a different retailer, it would not be eligible.
  9. HyperVenom523 Win User

    I didn't receive my Microsoft Reward Points

    It has to be from the official store to get the 50k points...hope that helps!!
  10. Smwutches Win User

    Didn't receive the points in xbox rewards !

    The credits should show as pending about 15 days after the game shipped as long as you purchased from microsoftstore.com. Digital orders are not eligible for that offer.
Thema:

Didn't receive Microsoft Reward Points

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