Didn't receive madden preorder bonus

Discus and support Didn't receive madden preorder bonus in XBoX Sales and Promo to solve the problem; When checking out I was shown the pre-order bonuses, but they haven't shown up on my account. order #8265542995 f826b4cd-0118-401a-bfb7-e7d79f39abd5 Discussion in 'XBoX Sales and Promo' started by BBell447, Aug 10, 2018.

  1. BBell447
    BBell447 Guest

    Didn't receive madden preorder bonus


    When checking out I was shown the pre-order bonuses, but they haven't shown up on my account. order #8265542995

    :)
     
    BBell447, Aug 10, 2018
    #1
  2. Smwutches
    Smwutches Guest
    I didn't receive the 10$ preorder bonus.

    The $10 gift card is a promotion from microsoftstore.com for preordering from them. You would need to contact their customer support if you did preorder from them. If you preordered digitally from the Xbox store, you would not have been eligible for the
    offer.
     
    Smwutches, Aug 10, 2018
    #2
  3. SkarCrow55555
    SkarCrow55555 Guest
    I didn't receive the 10$ preorder bonus.

    I pre-ordered the skyrim special addition on xbox market place because there was a 10$ xbox live point preorder bonus. However I never review the bonus.
     
    SkarCrow55555, Aug 10, 2018
    #3
  4. Smwutches Win User

    I didn't receive the 10$ preorder bonus.

    The $10 gift card is a promotion from microsoftstore.com for preordering from them. You would need to contact their customer support if you did preorder from them. If you preordered digitally from the Xbox store, you would not have been eligible for the
    offer.
  5. videogamer961 Win User

    OFFICIAL Red Dead Redemtion 2 Pre-Order Thread

    I preordered the ultimate edition and haven't received the preorder bonus for $2 million GTA 5 cash
  6. Smwutches Win User

    Reward points not received

    In order to receive the 15,000 credits, you had to preorder 3 games. If you only preordered Madden, you did not complete the offer.
  7. Fatyg5 Win User

    Fallout 4 Preorder?

    If I may ask, why? That makes no sense to me. I didn't preorder a game so that I get the preorder bonus game at the same time as the original game's release. Do the people who made that idea, understand what a preorder bonus game is?
  8. Misses Quinzel Win User

    Preorder Ghost Recon Wildlands didn't received my preorder bonus

    Hey there, Garden of Eden!

    I'm sorry to see any issues with pre-order bonuses! This was actually done through Ubisoft, and you will need to
    reach out to their support if you didn't receive it. I would expect that you need to have proof of purchase ready so that they can confirm that you pre-ordered the game.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding! :)

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Didn't receive madden preorder bonus

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